― Day 19 ―
AI for Adaptive Leadership and Tough Conversations
Intro: One of the most complex and most important parts of leadership is having tough conversations and providing helpful feedback. AI can be a valuable partner in preparing for these conversations and situations.
Thought Leaders:
- Jacqueline Carter: Is a leadership development and organizational culture expert who helps global companies create a more human world of work. Her work at Potential Project focuses on providing resources for leaders to utilize AI effectively.
- Scott Westfahl is the Director of Harvard School of Law Executive Education and teaches courses on leadership, design thinking, and innovation. He oversees and teaches in Executive Education’s core, global leadership programs for law firm managing and senior partners, emerging law firm leaders, law firm associates, senior in-house lawyers, and general counsel.
GenAction: Ready for hard conversations? Identify a meaningful conversation you have on the horizon that might be challenging, like feedback, budget discussions, growth plans, or strategic decisions. Ask your AI tool for advice on how to approach the situation, and follow up with additional nuances for more specific context. Role-play with your tool to prepare for different scenarios and potential pushback you may receive. This kind of preparation can help create clarity and space for you to be less reactive and more compassionate and strategic during the actual conversation.
Sample Prompts: I need to speak with several team members who were not promoted and have growth opportunities to complete before they are ready for promotion. They are valued, and I want to keep them, but I need to be honest with them. How might I approach this conversation? What kind of pushback should I anticipate? Help me practice a conversation with them by roleplaying a disgruntled team member.
Tips: Interested in learning more leadership skills from AI? Marshall Goldstein, author of several books on leadership and self-growth, has built a free GPT based on his books that can act as a coach. Check it out if interested here: https://marshallgoldsmith.ai.
Grit and Growth Guide: Having hard conversations and creating an environment where they are effective requires a mindset of grit and growth. Grit helps us persevere through discomfort and potential conflict, while a growth mindset enables us to view these challenges as opportunities for learning, improvement, and stronger relationships.
Furthermore, Adaptive leadership is a framework that emphasizes flexibility, learning, and collaboration to address complex challenges. When it comes to adopting Generative AI (GenAI), adaptive leadership principles can be instrumental in navigating the uncertainties and complexities associated with GenAI. This combination enables us and our teams to engage in difficult dialogues productively rather than avoiding them.
Explore your own thoughts and experience about today’s GenAI journey with the following self-prompts: “I like…,” “I wish…,” and “I wonder…”
Resources:
Crucial Conversations: Tools for Talking When Stakes Are High. Grenny, J., Patterson, K., McMillan, R., Switzler, A. and Gregory, E., 3rd ed. 2021.