ABA Resolution 500
Dispute Prevention & Conflict Avoidance
Books
- The Anatomy of Peace: Resolving the Heart of Conflict by The Arbinger Institute
- Just Listen: Discovery the Secret to Getting Through to Absolutely Anyone by Mark Goulston
Articles:
- "10 Strategies for Preventing Disputes" by Mediate.com
Podcasts:
- "The Art of Preventing Disputes" by Harvard Law School's Program on Negotiation