June 19, 2018

News & Announcements

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Announcements - 2017-18

Call for Comments on Client Matching Services Study (IL) and Proposed Ethics Advisory Opinion (MI)

On May 30, 2018, the Attorney Registration and Disciplinary Commission (ARDC) of the Supreme Court of Illinois released for comments their Client Lawyer Matching Services Study. The Study approaches the issue through an access to justice lens, and offers a "framework to regulate entities that would connect clients and lawyers, while preserving lawyer independence and other core values of the profession." 

The State Bar of Michigan Professional Ethics Committee is soliciting member comments on a Proposed Ethics Advisory Opinion that concludes that a lawyer's participation in a for-profit online matching service is not ethically permissible if the attorney’s fee is paid to and controlled by a non-lawyer and the cost for the online matching service is based on a percentage of the attorney’s fee paid. 

Update on Client Matching Service Advisory Opinions

On April 19, 2018, the North Carolina State Bar Ethics Committee declined to take action on proposed 2017 Formal Ethics Opinion 6, which concluded that lawyers may participate in Avvo Legal Services or similar online platforms, until the Authorized Practice Committee issues an advisory opinion on the unauthorized practice of law issue raised. North Carolina would be the first to give the thumbs up to this business model, following a series of negative Opinions out of Ohio, South Carolina, Pennsylvania, New Jersey and New York. Learn more in this article from the ABA/BNA Lawyers’ Manual on Professional Conduct™. As a related matter, in July 2017, the North Carolina Ethics Committee approved a proposed amendment to Rule 5.4 which would create an exception to the fee-splitting prohibition and allow payment to online platforms absent interference with the lawyer’s independence of professional judgment. 

Lawyers' Use of and Attitudes Toward Unbundling - Results from a 2017 ABA Survey

In 2017, the ABA surveyed lawyers about their use of and attitudes toward unbundled legal services. Over 34,000 private practitioners from 25 states participated, while actual response rates vary from question to question. Click here to access an infographic displaying some of the results, including the percentage of caseloads dedicated to unbundling, reasons why some lawyers don't unbundle, experiences from lawyers who do unbundle and what would encourage more unbundling.  

Also, see the recently released article, Unbundled Legal Services: At the tipping-point? which discusses the survey results and also gives a detailed history of the emergence and advocacy of unbundling and examples of unbundling initiatives. 

Florida Judge Orders Appearance/Sanctions in Response to Ghostwriting

A Florida Circuit Court Judge has ordered Ice Legal P.A., a law firm who had prepared documents for an otherwise pro se defendant, to either file a notice of appearance or notice of non-representation. As set out in the responding Notice of Non-Appearance of Limited-Representation Counsel, at a January 25th hearing, upon noticing that the defendant’s motion contained the language “Prepared with Assistance of Counsel,” the Court refused to hear the defendant’s motion on the grounds that the defendant was represented by counsel who needed to be present at the hearing and further ordered reimbursement to the plaintiff for an hour’s worth of legal fees. Read the full Notice asking that the Court vacate the Order here, which lays out the argument that: the Court’s order exceeds the reach of its personal jurisdiction because Ice Legal had not appeared in the case as either a party or an attorney of record; that not only does Florida Bar Rule 4-1.2 (c) formally approve of unbundling, that both the ABA and the Florida Bar Association encourage its use as a means to address the access to justice problem; and that the comments to 4-1.2 (c) provide that a lawyer drafting documents for a pro se litigant need not sign the documents but must include the language “Prepared with the assistance of counsel.”

Comments Sought on Proposed Supreme Court Rule Amendment Regarding Limited Scope Representation

The Advisory Committee on Rules of Court of the Supreme Court of Virginia is seeking public comment on a proposed amendment adding a subsection (f) to Rule 1:5 to address limited-scope representation. The advisory committee is a subcommittee of the Judicial Council of Virginia. Comment deadline is March 1, 2018. Access the Amendment Proposal here.

Virginia State Bar Proposed Ethics Opinion on Matching Services

The Virginia State Bar Council voted 59 to 6 in favor of Legal Ethics Opinion 1885, which concludes that a lawyer may not participate in an attorney-client matching service under the facts presented in the opinion because participation violates the Rules of Professional Conduct governing fee sharing with nonlawyers, paying for referrals, and safeguarding client funds. The proposed LEO was sent to the Supreme Court of Virginia for its consideration.

Free 3-Hour Unbundling Training from PLI

The Practising Law Institute (PLI) just posted a FREE 3-hour training program on unbundling titled, Expanding Your Practice Using Limited Scope Representation 2018, featuring M. Sue Talia. Lecture topics include:

  • Program Overview and Introductions
  • Limited Scope Representation: Ethical, Malpractice, and Insurance Issues
  • Risk Management: Your Ticket to a Good Night’s Sleep
  • National Trends: The Evolving Nature of the Practice of Law 

Register for the PLI program here which is eligible for CLE credit. 

2018 Brown Award Winners Announced

The winner of the 2018 Louis M. Brown Award for Legal Access is the Chicago Bar Foundation for its unique dedication to increasing legal services for those of modest means. This year, the Committee is also recognizing two nominees with Meritorious Recognition, the British Columbia Civil Resolution Tribunal and Chi City Legal. The winner of the public choice Brown Select Award is the Rural Law Opportunities Program, a partnership between the University of Nebraska College of Law, Chadron State College, the University of Nebraska at Kearney and Wayne State College. Read the ABA Press Release here

Voting Now Open for Brown Select

Each year, programs and projects submit nominations for the Louis M. Brown Award for Legal Access. The Brown Award honors programs and projects that advance access to legal services for those of moderate incomes in ways that are exemplary and replicable. The Delivery Committee decides the winner of the Brown Award, but votes from the public (YOU!) determine which nominee receives the BROWN SELECT recognition. CLICK HERE to view the nominees and cast a vote for your favorite. Voting closes at 12pm CST January 8, 2018. 

Seeking Nominations for the 2018 Louis M. Brown Award for Legal Access

The Delivery Committee is seeking nominations for the 2018 Louis M. Brown Award for Legal Access. The Brown Award honors programs and projects that advance access to legal services for those of moderate incomes in ways that are exemplary and replicable. The nomination form is online, quick and easy. Deadline for nominations is Dec. 5, 2017.

Arkansas Supreme Court Considers New Unbundling Rules

In an effort to expand access to legal services in the state, the Arkansas Access to Justice Commission has proposed amendments that would expand upon the Rules of Civil Procedure regarding limited-scope representation. Currently, the practice is permitted in the state, and the new rules, if adopted by the Supreme Court, would provide additional clarity on matters such as document preparation. 

Michigan Supreme Court Establishes Limited Scope Representation Rules

On September 20, 2017, the Michigan Supreme Court adopted amendments to its Rules of Professional Conduct and Court Rules that permit an attorney to limit the scope of representation and that govern qhostwriting, communications, notice, service and filing, and appearance and withdrawal for limited scope engagements. The new rules will go into effect January 1, 2018. 

2nd Annual Self-Represented Litigation Network Conference

The SRLN conference, in affiliation with the Judicial Council of California's Family Law Facilitator and Self-Help Center Conference, is entitled, "Designing & Engaging the 100% Access to Civil Justice Ecosystem," and will take place Thursday, February 22-23, 2018 in San Francisco. Proposals are now being accepted through September 29, 2017. 

Report of the Iowa Supreme Court Access to Justice Commission

The Iowa Supreme Court’s Access to Justice Commission released a report outlining recommendations and goals for removing barriers to civil justice for the low-income. The report discusses expanding limited scope representation as a means to provide more pro bono services and better serve rural areas, and recommends that the ISBA educate attorneys on limited scope representation to overcome resistance with a basis in unfamiliarity or unease. 

New Unbundling Court Rule in Oregon 

Attorneys providing limited scope services in Oregon have recently been given more guidance by the courts. Effective August 2017, Oregon Uniform Trial Court Rule 5.170 outlines an attorney's notice, termination and service of documents duties, and provides a Notice of Limited Scope Representation form and a Notice of Termination of Limited Scope Representation form. For a detailed discussion about the new Rule and the history of limited scope representation in Oregon, read "Unbundling Legal Services: New Trial Court Rule Supports Access to Justice" in the Oregon State Bar Bulletin.

Illinois Supreme Court Commission on Access to Justice Strategic Plan

The Commission has released its 2017-2020 Strategic Plan titled, "Advancing Access to Justice in Illinois." The plan sets out a statement of principles, discusses the need for access to justice, and identifies 10 "priority initiatives" for 2017-2020 which are accompanied by a series of detailed recommendations to achieve them. Notably, initiative #9 is to, "Identify, develop, and promote the implementation of court policies and rules that promote legal representation, including limited scope representation..."

Unbundling Conference in October

The Delivery Committee is partnering with the Institute for the Advancement of the American Legal System (IAALS) to host "Better Access through Unbundling, From Ideation to Implementation" October 26-27 in Denver. There, national authorities will lay the foundation for the creation of strategic plans for a broader implementation of unbundled legal services. Attendees will discuss: the role of unbundling in the justice ecosystem; perspectives of practitioners; best practices of state and local entities that are encouraging unbundling; collaborative opportunities to expand unbundling; and the role of technology to use unbundling to change the delivery of legal services. Register now!

Report on The Future of Legal Services in Oregon

The Oregon State Bar Futures Task Force have released a report titled, “The Future of Legal Services in Oregon.” The report discusses, among other topics, how the access-to-justice gap persists. How market and consumer expectations have changed, challenging the traditional and instead favoring alternative delivery models like unbundling and client-centric services that provide for greater transparency and affordability. And how new providers are stepping in to fill the void. The Task Force makes a number of detailed recommendations, some of which are to revise rules that create barriers to innovation, to establish a bar-sponsored incubator and to expand the lawyer referral service and modest means program. 

Provisional Rules for Limited Scope Representation in Rhode Island

The Rhode Island Supreme Court has issued an order provisionally amending Article V of the Rules of Professional Conduct to expand upon rules regarding the limited scope representation of clients. In doing so, the Court states that,"This Court recognizes that the provision of limited-scope representation services to litigants in Rhode Island is a novel and, at present, unknown frontier for the bench, bar, and lay public alike." The amendments, which establish procedures for preparing pleadings, limited appearances and withdrawal, are adopted on a provisional basis to encourage ongoing assessment and commentary. The Court will review those assessments in one year.

Federal Judge Temporarily Blocks DOJ from Preventing Limited Scope Assistance to Unrepresented Immigrants

On May 17, a federal court in Seattle issued a nationwide temporary restraining order allowing nonprofits to continue to provide limited scope assistance to immigrants facing deportation without having to formally represent them. The Northwest Immigrants Right Project (NWIRP) had previously received a letter from the Department of Justices’ Executive Office for Immigration Review (EOIR) ordering them to “cease and desist” on the basis of a 2008 disciplinary rule that requires any attorney who “engage[s] in practice or preparation” of an immigration case to file an appearance. In response, the NWIRP filed a complaint for declaratory and injunctive relief. The hearing on the permanent injunction will be held on July 24, 2017. Learn more in The Legal Intelligencer article, "Unpacking Unbundled Legal Services: Why Does the DOJ Care?."

UPDATE: On July 27, 2017, a federal judge ordered a more formal preliminary injunction allowing nonprofit legal groups nationwide to continue to represent imigrants facing deportation on a limited scope basis without the need for full, formal representation. 

The DC Reduced Fee Lawyer & Mediator Referral Service 

The DC Reduced Fee Lawyer & Mediator Referral Service (DC Refers) has launched an online directory of reduced fee lawyers as a pilot project. The mission of DC Refers is to "connect clients who need affordable legal and mediation services with qualified attorneys." The directory will include pre-screened attorneys who are willing to charge reduced fees to modest-means clients with incomes falling within 200-400% of the federal poverty guidelines. 

Evaluation of Unbundling Providers and Consumers in Canada
Mediate BC's Family Unbundled Legal Services Project is now conducting surveys of BC family lawyers who have offered, or plan to offer, unbundled family law services as well as clients who have used such services. Read about other developments since the project's launch - including how the BC Law Society officially encouraged the provision of limited scope services and how former Ontario Court Chief Justice Bonkalo recommended more education on unbundling services in her “Family Legal Services Review“ - in this Slaw article. Similarly, those who have provided or received unbundled services through the Alberta Limited Legal Services Project are being asked to take surveys in order to gain insights into satisfaction levels. Like the BC project, the Alberta project maintains a list of lawyers who provide unbundled services. 

Video: Learning about Legal Self-Help

The Judicial Council of California, with support from the Public Welfare Foundation, produced a nine-minute video to show how self-help centers can help people without lawyers with their essential civil legal needs – by guiding and referring the user to the right kind of legal help, or to relevant social services, depending on the need. California has a self-help center in every trial court jurisdiction, but the video features San Francisco, one of the most longstanding of these centers.

Announcements - 2016

2016 Year in Review

The Year in Review chronicles the work of the Delivery Committee and others who share a commitment to advancing access for those of moderate income. It highlights relevant articles, initiatives, policy, models and more from 2015. The annual Report is designed to help stakeholders broaden their understanding of the issues, identify others who are working in parallel paths and facilitate conversations about increased avenues of access to legal services. Access previous Year in Review reports here

Mediate BC's Family Unbundled Legal Services Project

Mediate BC's Family Unbundled Legal Services Project aims to encourage more family lawyers to offer unbundled legal services to support families using mediation. As part of Phase 1, the project sought input from BC family lawyers, family mediators and the public through online surveys, the results of which are available here. Findings show that lawyers want a more structured approach to integrating unbundled services into their practice. In response, Mediate BC created the Unbundling Toolkit for Lawyers and Paralegals. Further, Mediate BC and Access to Justice BC are working with the Courthouse Libraries BC to create a roster of family lawyers and paralegals willing to provide unbundled family law services. Lawyers who join will have the additional option of adding their names and contact information the Canadian national database of lawyers providing unbundled legal services of all types, run by the National Self-Represented Litigants Project.

Research out of the UK: Consumer Experiences in Family Law and Legal Problem Resolution Survey

The Solicitors Regulation Authority has published research into the experiences of people using family law services. The results include responses from 115 firms and 117 consumers, and include in-depth interviews with 16 firms and 23 consumers. The purpose of the survey was to explore issues of access, quality and cost for potentially vulnerable consumers of family law services. Access a summary of the findings as well as the full report here. 

The Legal Problem Resolution Survey, conducted by the Ministry of Justice, provides data on how people resolve their legal problems. Over 10,000 people were surveyed by telephone. The findings show that only 10% of people with legal problems use a solicitor, and often only after approaching other sources of advice first. Learn more about the results here. 

Self-Represented Litigation Network Conference - Early Registration and Tentative Schedule

Early registration is now open until February 1st for the 2017 SRLN Conference to be held February 23 to Friday, February 24 in San Francisco in affiliation with the Judicial Council of California's Family Law Facilitator and Self-Help Center Conference. This conference is for "...lawyers, judges, clerks of court, self-help services professionals, librarians, technologists, funders and other allied professionals to explore and develop successful strategies and new thinking for providing 100% access to justice." Click here to view the tentative schedule and register.   

2017 Louis M. Brown Award Winners Chosen

The 2017 Brown Award recipient is the Sustainable Economies Law Center. Meritorious Recognition goes to: The Center for Out-of-Court Divorce, together with Institute for the Advancement of the American Legal System at the University of Denver; the Maryland Courts Self-Help Centers; and the Chicago Bar Foundation/Justice Entrepreneurs Project Pricing Toolkit. The winner of the Brown Select Award, determined through online public voting, is Court Buddy. The awards will be presented at the ABA midyear meeting in Miami in February. 

NY Courts Formally Endorse Unbundling through New Administrative Order

The New York Chief Administrative Judge of the Courts, with the Consent of the Administrative Board of the Courts, has issued an administrative order making it the policy of the Unified Court System to support and encourage limited scope representation and encourage judges and justices to permit limited scope appearances (under certain conditions - see full Order here). This comes not long after the New York State Bar Association's House of Delegates adopted a report endorsing limited-scope representation. For more information, read this New York Law Journal article.  

Report of the Texas Commission to Expand Civil Legal Services

The Supreme Court of Texas created the Texas Commission to Expand Civil Legal Services to expand the availability of civil legal services to low- and middle-income Texans. The Commission recently released a report with eight recommendations to the Court, including recommendations to: create pipelines of services for modest-means clients support; promote existing and new legal incubators; and amend rules to address and clarify issues raised by limited-scope representation. Access the full report here

Report and Recommendations of the Illinois State Bar Association’s Task Force on the Future of Legal Services

The October 2016 report from the ISBA Task Force on the Future of Legal Services explores issues facing the profession and provides recommendations to deal with them. Included in the discussion are ways to, "Preserve and Champion Lawyer Value" and "Embrace and Capture the Latent Legal Market." Access the full ISBA Task Force on the Future of Legal Services here and learn more in this Illinois Bar Journal Article


Public Perceptions of Access to Justice - Survey Results from Ontario

In August 2016, The Action Group on Access to Justice (TAG) conducted a survey of 1,500 Ontarians on their views of justice and justice accessibility. The results are now available, and among other interesting findings, the survey found that unbundled or partial legal services is the most preferred initiative among the respondents to increase access to justice. Access the full report here


Unbundling Survey Results from British Columbia

The Supporting Families Through Change: Unbundled Legal Services Project is being advanced by Mediate BC to encourage more BC family lawyers to offer unbundled legal services to families experiencing separation and divorce. To learn more about attitudes toward, and experience with, unbundling, the project sought input from BC family lawyers, family mediators and the public through online surveys. The survey responses are being released through a series of posts on the BC Mediation Blog. Check out Part 1Part 2 and Part 3

Seeking Nominations for 2017 Louis M. Brown Award

The ABA Standing Committee on the Delivery of Legal Services is seeking nominations for the2017 Louis M. Brown Award for Legal Access. The Brown Award honors programs and projects that advance access to legal services for those of moderate incomes in ways that are exemplary and replicable. The deadline for nominations is December 2, 2016. 

Survey of Lawyer Incubators

The Delivery Committee, in collaboration with the Incubator Consortium, has conducted a survey of lawyer incubators to collect and share data about programs and their participants. The findings are now available in the 2016 Comprehensive Survey of Lawyer Incubators report. Access the Report for detailed information on incubator program characteristics, resources and training, client and community services and the future outlook.

Links to Lawyers Resolution Passes in House of Delegates

The ABA House of Delegates approved Resolution 114 at the 2016 Annual Meeting. The resolution calls upon all those that provide online legal forms to the public to include clear and conspicuous links to lawyers or lawyer referral services. The Committee is working collaboratively to implement this policy. Contact Will Hornsby to share your support, questions or concerns.

ABA Commission on the Future of Legal Services Releases Final Report

The ABA Commission on the Future of Legal Services, a Presidential Initiative that kicked off in 2014 under past President William Hubbard, released its final report on Saturday during the 2016 ABA Annual Meeting in San Francisco. "The Report on the Future of Legal Services in the United States" makes recommendations for how the bar can close the access to justice gap in America. Access the Executive Summary here and the interactive online version here.   

Colorado Revises Ethics Opinion on Unbundling

The Colorado Bar Association’s Ethics Committee has revised Formal Opinion 101 addressing the unbundling of legal services. The new, more comprehensive Opinion discusses the provisions of Colorado RPC 1.2(c) that expressly allow limited scope representation, related rules that enable lawyers to provide limited scope representation and to ghostwrite pleadings and briefs, and other rules of professional conduct that lawyers engaged in limited scope representation must follow. The Ethics Committee originally adopted Formal Opinion 101 in 1998, and the new Opinion 101 discusses the increased use of unbundling throughout the state and country since then. 

Access Legal Care Expands into Illinois

Access Legal Care, the 2013 recipient of the Delivery Committee's Louis M. Brown Award for Legal Access, has expanded into Illinois. Originally from Michigan, Access Legal Care provides affordable help for common legal needs by using a model that includes fixed fees and other methods of reducing costs, resulting in services that cost 40-60% less than the industry average.  

Unbundling Rule Changes in North Dakota

Starting August 1, 2016, lawyers in North Dakota will have greater flexibility when representing client on a limited scope basis. The Supreme Court has adopted amendments to North Dakota Rules of Civil Procedure 11, North Dakota Rules of Court 11.2 and North Dakota Rules of Professional Conduct 1.2. The changes allow lawyers in that state to prepare pleadings, briefs or other documents on behalf of a self-represented client without being assigned to the case and allow them to file a certificate of completion for a limited appearance instead of having to get court approval to withdraw. In addition, the new Rule 1.2 now requires client consent in writing for limited scope agreements -- a deviation from the old rule which only stated a preference for written consent.

Arkansas Adopts Additional Unbundling Rules

The Arkansas Supreme Court has amended its Rules of Professional Conduct to further clarify the responsibilies of attorneys who offer limited scope representation. The revisions were originally proposed via petition by the Arkansas Bar Association, which were adopted in the Court's May 12 order, to take immediate effect. The revisions clarify when a client's informed consent has to be in writing and outlines an attorney's communication responsibilities when the opposing party is represented by a limited scope attorney. The new rules as well as sample Notices of Limited Scope Representation and Notice of Completion can be accessed here

Arkansas 2015 Annual Justice Partners Report


The Arkansas Access to Justice Foundation, Center for Arkansas Legal Services and Legal Aid of Arkansas have released their 2015 Annual Justice Partners Report. The Report provides that while two-thirds of adults in Arkansas have experienced a civil legal problem in the past 18 months, only 14% accessed a lawyer, court or legal aid. Access the full report with additional findings here


NCSC Releases RFP for Justice for All Project

The National Center for State Courts has released a request for proposals for its Justice for All project. The Justice for All project "aims to encourage state efforts that include all relevant stakeholders in the civil justice community—courts, access to justice commissions, legal aid, the private bar—in a partnership to implement CCJ/COSCA Resolution 5 (Meaningful Access to Justice for All)." Find out more about the project and access the RFP here. Deadline for submissions is October 5, 2016. 

Report from Michigan Bar 21st Century Practice Task Force

The 21st Century Practice Task Force at the State Bar of Michigan has released a report in which it proposes "Five Key Problems and Our Keys to Solving Them." Recommendations include an unbundling system to expand access, billable hour alternatives, support for innovative law firm models, dynamic and data-driven new lawyer support via incubators, and much more. Access the full report and the State Bar's new Futures page here


IAALS Reports and Toolkit on Self-Representation Study


Cases Without Counsel, a project of The Institute for the Advancement of the American Legal System (IAALS), was a qualitative study conducted through one-on-one interviews designed to explore the issue of self-representation from the litigants’ perspective. Access the findings in the Research Report and specific recommendations in the Recommendations Report. Additional materials and resources are also available in this Toolkit for those interested in learning more or implementing the recommendations in their jurisdictions. See ABC News coverage of the study here.  

New Law Firms Based in Wal-Mart Stores

Two law firms based in Wal-mart stores have recently opened in Missouri. The Law Store handles basic legal services such as traffic offenses, family law and wills and estate planning and uses a menu-style pricing model instead of the traditional hourly rate. Five more locations are planned in Missouri by the end of the year, and 11 other states have expressed interest. Another law firm based in Wal-Mart stores, Kaine Law, was recently featured in the ABA Journal article, "Law firms are already inside some US Wal-Marts."

Everyday Legal Problems and the Cost of Justice in Canada

The Canadian Forum on Civil Justice recently conducted the “Everyday Legal Problems and the Cost of Justice in Canada” survey which measured the frequency and ways in which members of the Canadian public experience everyday legal problems. The survey asks the public what these problems cost – in dollars, time and opportunity costs, costs to their physical and mental health and costs to their livelihood. Access the report here.


Proposed Resolution - Links to Lawyers


The Delivery Committee has filed a proposed resolution calling upon entities that provide online legal forms to include clear and conspicuous links to lawyers. The resolution will be before the ABA House of Delegates at the 2016 Annual Meeting in August. Click here to access the proposed resolution and the accompanying report. Contact will.hornsby@americanbar.org to share your support, questions or concerns.

LACBA Lawyer Referral Service Expands Limited Scope Representation Services

The Los Angeles County Bar Association (LACBA) Lawyer Referral Service has launched a limited scope representation initiative to connect interested panel members with clients of limited means who may benefit from limited scope services.

Proposed Expansion of Unbundling Rules in Arkansas

The Arkansas Supreme Court is considering proposed changes to its Rules of Professional Conduct that would provide additional guidance for attorneys wishing to provide limited scope representation. Recently, an order soliciting comments was issued in response to a petition that the Arkansas Bar Association filed, requesting the changes. 

New Pricing Toolkit for Attorneys

The Chicago Bar Foundation and its incubator, the Justice Entrepreneurs Project (JEP), have released the Pricing Toolkit for attorneys seeking to serve low- and moderate-income clients. The Toolkit is designed to help attorneys value, price, and provide their services in ways that are affordable and accessible to folks who fall into the Justice Gap.

Call for Justice Broadens Pipeline to Legal Services


2015 Brown Award winner, Call for Justice LLC, is holding its Legal Liaison Program on March 29. C4J collaborates with United Way 211, the state’s largest information and referral resource, to provide training on how to make better, more targeted legal referrals to available programs. At the event, leaders from community groups and organizations will be trained on where to find legal resources. 


Court Program Offering Unbundling Made Permanent in NY


The New York City Bar Association has just made permanent its Federal Pro Se Legal Assistance Project, which was launched a year ago in the Eastern District as a pilot program. The program provides limited-scope representation, advice and consultation to pro se litigants.


National Database for Professionals Assisting Self-Represented Litigants

The National Self-Represented Litigants Project has just launched a National Database of Professionals Assisting Self-Represented Litigants to connect those offering innovative and responsive services and to provide information to self-represented litigants looking for affordable services. Read more about it and the issues surrounding it in the article, Reasonable Doubt: Why Better Access to Justice is Every Canadian’s Issue.



Announcements - 2015

2015 Year in Review

The Year in Review chronicles the work of the Delivery Committee and others who share a commitment to advancing access for those of moderate income. It highlights relevant articles, initiatives, policy, models and more from 2015. The annual Report is designed to help stakeholders broaden their understanding of the issues, identify others who are working in parallel paths and facilitate conversations about increased avenues of access to legal services. Access previous Year in Review reports here.  

Luz Herrera Featured in Profile Piece Article

The magazine CounterPunch has run a profile piece on former Delivery Committee member, UCLA law professor and "social justice lawyer" Luz Herrera. The inspirational article, "From Tijuana to Harvard to Compton to UCLA Law: the Journey of Social Justice Lawyer Luz Herrera," is available here


The Future Is Now: Innovative Client-Centric Strategies for Building Your Legal Practice Today

From the Chicago Bar Association Young Lawyers Section & The Chicago Bar Foundation, this interactive seminar will take place Friday, April 15, 2016 and will provide practical, innovative strategies for engaging and retaining more clients through more choice and flexibility in ways that resonate with client expectations. Learn more and register here


Call for Comments from CA Futures Commission

The Commission on the Future of California’s Court System is seeking comments on proposed concepts it will explore during its Feb. 8-9 public comment session in San Francisco. Members of the public can request to speak at the comment session or submit written comments either before or after the session. 


2016 Brown Award Winner


The 2016 Brown Award goes to the Suffolk University Law School Accelerator to Practice Program. Meritorious Recognition goes to the Lawyer Entrepreneur Assistance Project (LEAP), a project of the Legal Aid Society of Orange County (CA). After over 3,800 votes, the winner of Brown Select is Military Mondays, a partnership between William & Mary Law School and Starbucks.


Advancing Unbundling

Staff Counsel to the Delivery Committee, Will Hornsby, discusses the broadening support of unbundling and the various ways bar associations can advance it in the ABA Bar Leader article,"Unbundling: The bridge between going it alone and full representation."


Bonnie Hough Recognized for Innovation


Former Delivery Committee member, Bonnie Hough, has been named one of The Recorder's 2015 Innovator Awards Serial Innovators. Learn more about the Awards here and about Bonnie's work at the California Administrative Office of the Courts here


New ABA Ethics Opinion on Unbundling

The ABA has released an ethics opinion addressing the obligations of a lawyer when communicating with a person who is receiving limited-scope representation. The opinion recommends that attorneys ask pro se litigants whether they are being represented by counsel to avoid violating the “no-contact” rule. Read Formal Ethics Opinion 472here


Vermont Futures Commission Final Report and Recommendations


The Vermont Joint Commission on the Future of Legal Services recently released a report in which it recommends, among others, incentives for lawyers to practice in rural areas, assisting lawyers with technology and creating models of unbundling and creative fee structures.  


Preliminary Results of Self-Represented Litigants Study


The Institute for the Advancement of the American Legal System (IAALS) has shared some preliminary results of their qualitative study, “Cases Without Counsel: New Project to Explore Experiences of Self-Representation in U.S. Family Court." The final analysis will be released in early 2016.


New Research Shows Benefits of Unbundling

Last year the Legal Services Board and Legal Services Consumer Panel conducted a qualitative study looking at the unbundling experience from the perspective of consumer, provider and judge. The report is now available from the LSCP here.


Judge Allen Webster Jr. to Receive 2015 ABA Difference Maker Award

The award "honors an attorney living or deceased who made a significant contribution to the legal profession through service to the profession" and will be presented to the former Delivery Committee member at the GPSolo 2015 Solo & Small Firm Summit in September. 


Nebraska Bar Brings Lawyers to Rural Counties


The Grand Island Independent discusses the short supply of lawyers in some rural areas and what the Nebraska State Bar Association is doing about it in their state to increase access to legal representation. 

Call for Comments on Ghostwriting

The Rhode Island Supreme Court has invited comments on the subject of its recent decision in which it held that an attorney may provide limited scope representation, but may not not ghostwrite pleadings, motions or other written submissions for a pro se litigant unless the attorney signs the document and discloses his or her identity and the extent of the assistance. Comments should be submitted to the Clerk of the Supreme Court by January 15, 2016. Read more here

National Summit on Innovation in Legal Services

Videos of several presentations from the National Summit on Innovation in Legal Services are now available here. The Summit, held in early May, was co-sponsored by the ABA Presidential Commission on the Future of Legal Services and Stanford University School of Law. See the related ABA Journal article here

Report from Ohio Task Force on Access to Justice

A recently issued report from the Ohio Supreme Court Task Force on Access to Justice advocates for self-help centers and unbundled legal services, as well as recommends requiring that an "Access to Justice Impact Statement" accompany rule changes. Read the March 2015 Report here

Maryland Expands Unbundling

The Maryland Court of Appeals has amended its Rules of Procedure and Lawyers’ Rules of Professional Conduct, implementing recommendations by the Maryland Access to Justice Commission to expand limited scope representation in the state. See the recent Rules Order here.  

Canadian Bar Association Creates Legal Health Checks

The CBA’s Access to Justice Committee has developed a series of “legal health checks” to help the general public proactively assess their legal health and identify legal problems early on. You can find all 12 “cards,” available on a variety of issues, on the CBA’s Equal Justice website.

2015 James I. Keane Memorial Award

The ABA Law Practice Division eLawyering Task Force has selected the law firm of Houghton Vandenack Williams in Omaha, Nebraska as the recipient of the 2015 James I. Keane Memorial Award for excellence in eLawyering. The award will be presented during the ABA Techshow on April 16th.

Addressing the Rural Lawyer Gap

A recent Daily Report article discusses how Georgia is looking at Project Rural Practice in South Dakota as a guide to address their own shortage of rural lawyers, and how legislation has been introduced in Georgia to address the issue.

Unbundling Webinar Featured in ABA E-News

YOUR ABA, e-news for members, recently featured M. Sue Talia in a discussion about limited scope representation. The discussion included limitations, ethical considerations, and trends that led to its demand. It also highlighted the recent ABA webinarfrom the Delivery Committee on unbundling, also featuring Talia.  

In Their Own Words...A Video Featuring Incubator Lawyers   

"In Their Own Words" shows how lawyers from around the country share the benefits of incubator projects - highlighting opportunities for public service, the value of practice management training and mentor relations, and the advantages of camaraderie with one another. View the video or download the file here.

Registration now open for Hackcess to Justice...an Access to Justice Hackathon

The ABA Journal and the Louisiana State Bar are hosting a 2-day event (March 21-22) challenging participants to help Louisiana’s legal aid community by creating a technology-enabled solution for the numerous challenges faced by citizens who cannot afford a lawyer and the lawyers trying to serve them.Register now.

NY Access to Justice Program Annual Report

The New York State Access to Justice Program has released its 2014 annual report. The report summarizes efforts made by the Program to deliver legal services, assistance and information to self-represented litigants in New York.

Announcements - 2014

2014 Year in Review

A lot happened last year with the delivery of legal services for those of moderate means. This annual overview highlights articles, reports, policies, initiatives, research and more from 2014.

A New Way Self-help Centers Can Serve Consumers

A recent ABA Journal article features the Delivery Committee’s Self-Help Center Census, focusing on the potential for using self-help centers as a pipeline between consumers who can afford legal services but still aren't getting them, and lawyers offering unbundled services. The article quotes former Committee member Bonnie Hough and current Committee Chair Bill Hogan, III.

Upcoming Unbundling Research Project

An upcoming study by the Legal Services Board (LSB) and Legal Services Consumer Panel in the UK will look at the potential benefits and risks of unbundling legal services. The LSB had previously released a literature review on the subject. The study will focus on civil and family litigation and the possible expansion of unbundling to immigration cases.

Connecting with Clients in a Virtual Practice

Three ABA Journal Legal Rebels explain how it’s possible to provide individual attention to clients in a virtual firm setting in the recent ABA Journal podcast, “How do you provide client hand-holding if you run a virtual firm?” The podcast, transcript included, features current Committee member Stephanie Kimbro as well as former Committee member Fred Rooney.

A Day at the Courthouse Clinic

Posted in the “Great Reads” section of the LA Times, the article “Legal clinic polishes non-lawyers' civil suits” depicts an average day in one LA courthouse clinic, and the stories of 15 individuals who visited the clinic that day who are navigating the legal system alone. In a district where the number of pro se litigants has doubled in recent years, clinic volunteers are there to guide visitors through the legal process, or just lend an ear when it matters most.  

Updated Unbundling White Paper and Collection of Rules

“An Analysis of Rules that Enable Lawyers to Serve Self-Represented Litigants,” as well as the appendices with a collection of those rules, was originally presented in 2005 when lawyers were reluctant to provide unbundled services because of limited clarity in the rules governing ethics and procedure. The White Paper enabled policy-makers in various states to have an overview of the issues and templates for addressing each of them. The Committee updated the Paper in 2009 with the addition of several state rules and has now incorporated changes since then into this 2014 version. The changes reflect substantial policy shifts among several states that have been responsive toward the need to improve access to affordable legal services. 

Self-Help Center Census Now Available

Court-sponsored self-help centers began helping self-represented people in Arizona in the early 1990s. Today approximately 500 centers serve nearly 3.7 million people annually in courthouses and libraries across the country. The Delivery Committee has released a survey of these centers with details on staffing, funding, types of services that are provided and the nature of the centers’ customers. Access the ABA Journal article here.

Community Needs and Services Study

Rebecca Sandefur and the American Bar Foundation have recently released the results of their Community Needs and Services Study (CNSS), a study on the civil justice experiences of a middle-sized American city. The 18-month study found that 66% reported having at least one problem involving a civil legal aspect, but only 22% reported seeking outside assistance. Interestingly, cost concerns only factored into 17% of the cases where respondents did not seek assistance for their civil justice situation from third parties such as lawyers – a bigger problem was not understanding that their situation was even legal in nature.

DC Expands Limited Scope Representation Rules

The Superior Court of the District of Columbia recently issued Administrative Order 14-10, permitting paid and pro bono limited scope representation in the Civil, Probate and Tax Divisions, the Family Court, and the Domestic Violence Unit and providing additional guidelines on matters such as termination of representation and service.

Judicial Support for Unbundling


In a recent Illinois State Bar Association Bench and Bar newsletter, Illinois Appellate Justice Michael B. Hyman explains "Why judges should embrace limited scope representation."

Massachusetts Adds Access to Justice Topic to Bar Exam

The proposal by the Massachusetts Access to Justice Commission to add a new “access to justice” topic to the state’s bar exam has been approved and will go into effect in 2016. The goal is to better prepare graduates to represent persons of low and moderate means in order to help them address the justice gap and build more successful practices in the current legal market.

No Notice Required for Ghostwriting by Contract and Out-of-State Lawyers, Says Orange County Bar


In a recent opinion, the Orange County Bar Association’s ethics committee found that a lawyer may use another contract lawyer or out-of-state lawyer to ghostwrite court documents without having to disclose that assistance to the court.

Making Affordable Legal Services Available to Individuals of Modest Means - A Dialog from DC

This report summarizes the discussion from the November 7, 2013 DC Bar meeting at which attendees discussed ways to match un- and under-employed attorneys with those of modest means in need of legal services.


Wisconsin Supreme Court Expands Rules, Further Enabling Unbundling

The Wisconsin Supreme Court has unanimously adopted a petition to expand upon its limited scope representation rules; the amendments offer necessary safeguards and guidance to attorneys providing limited scope services in Wisconsin.

Limited Scope Representation Pilot Program Launches in Connecticut

A new pilot program in Connecticut allows limited scope representation in divorce and family proceedings, allowing the self-represented to hire attorneys for only specific parts of their cases. In the first 6 weeks of operation, attorneys filed limited representation appearances in 56 cases.

What Makes a Law Practice Virtual?

Experienced virtual lawyers offer their insight for the ABA Journal article, Lawyers’ definitions of virtual practice varybut not when it comes to finding success, in which they define the concept, offer advice for a successful virtual firm, and warn of potential concerns, ethical and otherwise.

Maine Voices: No justice when cost leaves middle class without legal representation

This Portland Press Herald article calls for reform in Maine's family courts to address the exclusion of the middle class from access to justice and the resulting high number of self-represented litigants.



Announcements - 2013

2013 Year in Review

A 2013 review that includes articles, bar publications, reports, events, court rules, policies, initiatives, and models; those supported by the Standing Committee as well the work of other entities that share a dedication to improving access to justice.

New York State Courts Access to Justice Program 2013 Report

The annual report details the Access to Justice Program's 2013 efforts and initiatives to improve equal access to justice for unrepresented litigants in the New York State Courts.

Legal Access Job Corps Holds Open Forum at ABA Midyear Meeting

The Task Force, an ABA Presidential Initiative to advance innovations that marshal the resources of lawyers to expand access to legal services, held an open forum at the 2014 ABA Midyear Meeting; those in attendance offered input on programs aimed at alleviating problems associated with the lack of access to justice, discussing models such as rural support programs and legal incubators.

Enterprise Fund Awarded

The Board of Governors has funded the Blueprint to Enhance Legal Services and Alleviate Under-Employment of Lawyers. The Delivery Committee is leading the year-long collaborative project that seeks solutions based on systemic changes in the delivery of legal services to clients with low and moderate incomes.

11th Circuit Says Law Firm that Filled in Petition Blanks Wasn't Ghostwriting

A federal appeals court overturns sanctions imposed on lawyers after an employee at their law firm helped a client fill in the blanks of a bankruptcy petition without disclosing that assistance when the document was filed with the U.S. bankruptcy court.

Illinois Amends Unbundling Rules

The Illinois Supreme Court amends its rules to help clarify the procedures for providing limited scope representation to encourage attorneys to provide such services.

Improving Access to Justice for Self-Represented Litigants

The NCSC's Center on Court Access to Justice for All provides a series of Access Briefs to help courts ensure that self-represented litigants have access to the information and services they need.


British Judiciary's Self Represented Litigant Report

The Judiciary of England and Wales' Judicial Working Group on Litigants in Person has issue a report which includes a number of technology-related recommendations.

Unbundling Pilot Program in CT

Under a pilot program, Connecticut will for the first time begin allowing unbundling. If the program is found to be successful, unbundling may be expanded to additional types of legal matters in the state.

NCAJ Study of Self Represented Litigants

The National Center for Access to Justice partners with Pfizer Inc and 15 law firms to examine the treatment of self represented litigants in child support cases.

Faith-Based Program Helps People Find Lawyers

Besides reaching people who need help through their pastors, rabbis and imams, a Tennessee faith-based initiative also works through houses of worship to recruit the attorneys who donate their services.

Illinois Amends Unbundling Rules

Illinois amends court rules to clarify and encourage limited scope representation, thus lessening the legal costs in civil cases for clients of limited means.

Technology Brings Lawyer and Client Closer

Technology facilitates more efficient and cost effective communication, helping lawyers provide better legal services to more clients.

Ethical Issues to Consider When Unbundling

Article discusses ethical issues that arise in the context of unbundled legal services.

Law Review Article Addresses Expanding Empirical Study of Access to Justice

Wisconsin Law Review article authored by Catherine Albiston and Rebecca Sandefur discusses the need to expand access to justice research to include the average litigant.

'Low Bono' Endeavor Aims to Address Unmet Legal Needs

Recognizing that pro bono work can only address some of the significant legal needs of low and middle income communities, 'low bono' work is increasingly bridging the gap.

Macfarlane Study on Self-Represented Litigants Released

University of Windsor professor, Julie Macfarlane releases study on self-represented litigants in three Canadian provinces. The full report contains a number of detailed recommendations for improvement.

The Law Society Provides Guidance For Unbundling

In the wake of England's drastic legal aid cuts, the Law Society has published guidance for solicitors opting to unbundle in order to lower the cost of legal services.


Rural Attorney Recruitment Bill Signed

Governor Dennis Daugaard has signed HB 1096 into law, making South Dakota the first state in the nation to have legislation designed specifically to assist recruitment of attorneys into rural areas.

Nova Scotia to Allow Unbundling

Updates to Nova Scotia Barristers' Society's Code of Professional Conduct expand access to legal services for those who cannot afford a lawyer for an entire case and who are not eligible for legal aid.

LegalForce Store Opens in Palo Alto, CA

In an effort to make legal assistance more accessible, LegalForce opens a store in Palo Alto. See LegalForces's promotional video for more information.

Legal Walk-In Self-Help Center Has Soft Opening

Recently, Legal Aid of Nebraska opened a store-front Access to Justice (A2J) office in Lincoln for people who need help with civil matters. The idea came in response to the fact that at least one party in more than half of civil cases in court does not have an attorney.

Law Society President Talks About Unbundling and Legal Aid

President of The Law Society of England and Wales suggests that offering unbundled services may be the key to legal aid survival.

To Place Graduates, Law Schools are Opening Firms

Law school firms address two problems: heavily indebted law graduates with no clients and the vast number of Americans unable to afford a lawyer.

Standardized Court Forms May Be Coming to Illinois

Court-approved standardized forms for pro se litigants are being promoted as one way the legal system can be made less intimidating and complicated. Illinois, being one of two states without such standardized forms, may be about to make a change.

Chicago-Kent's Solo-Attorney Incubator Nurtures New Lawyers

Chicago-Kent's innovative law school program gives new admittees office space and real-world experience under the guidance of former professors, meanwhile providing low-cost legal services for the public.

Attorneys Allowed to Have Virtual Offices in New Jersey

Based on a recent amendment adopted by the New Jersey Supreme Court, as of February 1, New Jersey lawyers no longer need a traditional brick-and-mortar office to practice.

Law Review Article on Washington State Legal Technician Rule

The new Washington State Limited Legal Technician Rule is discussed at length in a recent law review article. Access the article as well as Richard Zorza's discussion on the development in his blog

Interview with Stephanie Kimbro

Stephanie Kimbro discusses opportunities for today's lawyers, social media, unbundling, and ethical guidelines for the practice of law over the Internet.

Five Steps to Virtual Practice

As many women lawyers continue to leave the legal profession due to the demanding hours of working for a law firm, virtual practices are beginning to thrive. Five steps to developing a virtual practice are presented, an approach to being a lawyer that offers better work-life balance.

Report on Self-Represented Litigants in Australia

The Australian Centre for Justice Innovation has released a report and literature review of self-represented litigants (SRLs) in the civil justice system in Australia and makes recommendations to improve the collection of data relating to SRLs.


Access To Justice Commission To Discuss Reduced-Fee Program

Connecticut Judicial Branch committee considers whether the state should emulate a Washington State initiative that provides reduced-price legal help to people of moderate means.

Pro Se Divorce Forms Get Approved in Texas

The Texas Supreme Court approves divorce forms for indigent pro se litigants. The forms are approved for use in uncontested divorces that do not involve children or real property.

Canadian Courts Eye Plain-Language Internet Help for Self-Represented Litigants

Federal Courts in Canada plan a novel approach of providing Internet-based unofficial, non-legal, and user friendly summaries and checklists concerning legal procedural steps and the completion of legal forms.

New Atlanta Firm Offers Divorce a la Carte

Atlanta law firm addresses legal needs by opening Justice Café, charging $75 an hour for a la carte help in divorces and other family law matters, with no retainers up front, unlike most family law firms.

Courts Seeing More Do-It-Yourself Divorces

The fall of the housing market has fueled a surge of do-it-yourself divorces, making self-representation the new normal. Divorce apps for smart phones and online child support calculators are just the beginning of a nationwide shift in the divorce marketplace.

Law a la Carte: The Case for Unbundling Legal Services

Stephanie Kimbro makes the case that law firms must find ways to adapt to the changing legal marketplace by integrating unbundling as a form of legal service delivery.

Canada's Legal System Leaves Middle Class Out

Recently published book, Middle Income Access to Justice discusses Canada's staggering number of individuals trying to navigate an increasingly complex civil justice system without any or adequate legal assistance.

How Real Are Virtual Law Firms?

Article discusses emerging virtual law firm models and available legal-specific online practice management tools that are developing and expanding regularly.

Underserved Middle Class Could Sustain Underemployed Law Graduates

While thousands of new law graduates fret about the chronic joblessness that awaits them, tens of millions of Americans need attorneys but cannot afford them. With prudent office economics, recent law graduates could earn decent compensation by serving lawyerless middle class clients.

The Consequences of Pro Se Representation

An increasing trend of self-representation of litigants poses serious challenges for courts. Bar associations and courts in Illinois have developed programs to help these litigants press their cases.

Ethics Opinion in California Addresses Virtual Law Offices

An ethics opinion from California addresses whether an attorney may maintain a virtual law office practice while still complying with ethical obligations.

The Use of Empirical Research to Inform the Delivery of Legal Services

Article discusses how empirical research can inform service delivery, resource allocation, and access-to-justice questions.

Tips on Delivering Unbundled Legal Services

A panel of experts on e-lawyering shared best practices tips at the ABA Annual Meeting on August 3rd.

Innovation in the Delivery of Legal Services

Michigan State University Law Professor, Renee Newman Knake presents a slide show addressing innovation in the delivery of legal services and how legal education can play a role.

Pilot Program to Establish Cyber Clinics in Law Schools  

A project at IIT Chicago-Kent will help establish cyber clinics as a permanent part of U.S. law school education. Skills learned in such clinics will be relevant to modern law practice as it increasingly relies on technology.

Canadian Lawyers Navigate Unbundling Rules

The Law Society of Upper Canada updated its rules to give guidance to the growing number of lawyers offering unbundled services in the legal community. Article discusses some of the reactions from the legal community.

Access to Justice on a Smartphone

Work begins on redesigning A2J Author® for use on a cell phone, enabling greater access to justice for self-represented litigants.

Virtual Office Solutions Give Attorneys Competitive Edge

Solo attorneys and micro-boutiques deploy virtual office strategies to enhance their professional image, improve client acquisition, and increase productivity.

Lawyers Turn to Tech to Power Virtual Law Firms

An infographic from TelAssistant demonstrates four trends reshaping the legal industry and how lawyers can benefit from these trends.

Virtual Law Offices Replace Physical Law Offices

With the advent of the virtual law office, the lawyering landscape is changing dramatically. Some firms and lawyers use aspects of VLO technology to augment their physical offices, while others have abandoned the physical office by fully embracing the VLO model.

Washington Adopts Limited License Legal Technician Rule

The Washington Supreme Court adopts a new rule allowing non-lawyers with certain levels of training to provide technical help on simple legal matters.

Legal Assistance Increasingly Inaccessible to New Jersey Residents

A study by Legal Services of New Jersey suggests a widening gap between the needs of people to have their day in court and the availability of legal help.

New Research on Pro Se Litigants

Article reports on the first study about the decisions of Ontario family litigants regarding whether to have a lawyer or proceed pro se.

New Unbundling Rules in Alabama

New rules in Alabama encourage limited scope representation by attorneys, making legal help more affordable.

Legal Aid Needs Increase in Suburbs

A tough economy results in an increased need for legal aid in the suburbs of Chicago, putting pressure on the courts. Courthouse self-help centers have been used as a method to address the problem.

Georgetown Law Students Use Technology to Improve Legal Practice

A competition sponsored by Georgetown Law's Center for the Study of the Legal Profession challenges students to develop applications that solve a legal practice problem. See the competition featured on PBS Nightly Business Report here.

Virtual Law Practice Evolves

Virtual Law Practices are on the rise, influencing the way law firms are structured and legal services are delivered.

Website Provides Free Legal Assistance

OnlineTNJustice.org, a Nashville-based website, delivers free legal assistance to low-income residents. The site allows clients to request advice about specific civil legal issues, to be answered by volunteer lawyers.

California Bankruptcy Court Self-Help

The Central District of California Bankruptcy Court has posted a comprehensive report on self-represented litigants.

Virtual Law Offices Blooming Everywhere

Virtual Law Practices allow for lower legal fees, providing low-cost options for both lawyers and clients.

Self Help Center Expands Services

A self-help center in the District Court of Maryland has expanded its services to assist litigants across the state, through live chat and phone services.

Tennessee Adopts New Rule

A draft proposal by the Tennessee Supreme Court's Access to Justice Commission will make it easier for lawyers to offer unbundled legal services.

Indiana Permits Limited Appearances

A recent amendement to Trial Rule 3.1 will allow Indiana attorneys to make limited appearances.  The rule also governs withdrawal of representation.

Wisconsin Report Promotes Unbundling

With the release of its feasibility study, Wisconsin will now focus on detailed recommendations to implement unbundling.

Illinois Task Force Advances Rule Changes

A report issued by the Illinois Joint Task Force on Limited Scope Representation promotes unbundling and recommends a number of rule changes.

Kansas Unbundling Update

The Report of Limited Representation Pilot Projects details the work of the Self-Represented Study Committee and its efforts to advance unbundling and self-help in Kansas.

DIY Client: A Guide to Unbundling Legal Services for the Private Practitioner

Stephanie Kimbro’s ebook is available at no-cost and is a great resource for lawyers interested in unbundling.

Editorial: The Case for Offering Unbundled Legal Services

An editorial in the CT Law Tribune advocates for the use of unbundled legal services in Connecticut.

Oregon Releases Unbundling Ethics Opinion

Formal Opinion 2011-183 finds that limited scope representation is expressly allowed by Oregon RPC 1.2(b) and clarifies that an attorney may limit representation to certain actions or issues.

Montana Adopts Unbundling Rules

New rules in Montana are meant to encourage limited scope representation by attorneys.

WSBA Moderate Means Program Increases Access to Justice

The Moderate Means Program, a partnership between the Washington State Bar Association and three Washington law schools, is a statewide reduced-fee lawyer referral services designed to increase access to justice for people of moderate means.

Unbundling the Future

Susan Cartier Liebel addresses the ways in which the internet, as well as the do-it-yourself trend fueled by the recession, has changed the way consumers conduct business.

Law Libraries Struggle with More Patrons, Less Funding

An article appearing on Law.com addresses the struggle law libraries face as they assist an increasing number of pro se litigants with limited funds.

Courts Address Problem of Rising Number of People Who Represent Themselves

An article appearing in the Nashua Telegraph examines the growing trend of pro se representation in New Hampshire courts. According to State Supreme Court Chief Justice John Broderick Jr., who is quoted in the article, pro se representation is the single biggest challenge facing state courts in America. To help address the challenges posed by pro se litigants, New Hampshire has proposed a rule change that would allow judges to explain the court process without committing an ethical violation.

County May Eliminate Help Desk at Courthouse

A self-help center in Champaign County, Illinois may close its doors due to funding concerns. The self-help center, which is located in the county courthouse and receives funding through the library, is one of several programs affected by budget cuts. The volunteer-run program has been in operation since 2005 and projections suggest that 2,000 people will use the self-help center this year, at a cost of about $6 per person.

Ghostwriting Helps Ease Burden on Courts

According to an article in the ABA Journal, ghostwriting leads to better-prepared litigants and may help courts run more efficiently. The article details how the practice has become more widely accepted and how a number of states have revised their ethics and procedural rules to define a lawyer’s responsibility when drafting documents for pro se litigants. The article references the Delivery Committee white paper and includes excerpts from an interview with Delivery Committee chair, Richard T. Cassidy.

Canadian Chief Justice Endorses Unbundling

Canadian Chief Justice Beverley McLachlin discusses the advantages of unbundling. According to Chief Justice McLachlin, unbundling offers an affordable option for litigants who might otherwise proceed pro se and is currently being explored as a method to increase access to justice in Canadian courts.

Illinois Proposal to Facilitate Unbundling

An Illinois proposal aims to make it easier for lawyers to unbundle. Although the Rules of Professional Conduct already permit Illinois attorneys to offer unbundled legal services, proposed rule changes would offer clearer guidance on limited appearances, document preparation, service and communication in unbundled cases. To learn more about the proposal. The link includes additional resources and a Q & A for attorneys interested in unbundling.

Alabama Ethics Opinion OKs Unbundling

The Alabama State Bar recently released an ethics opinion on unbundled legal services. According to the opinion, the Alabama Rules of Professional Conduct allow a lawyer to limit the scope of representation. The opinion also addresses ghostwriting and finds that, in ordinary circumstances, a lawyer is not required to disclose drafting assistance to the court.

Introduction to Virtual Law Practice and Delivering Unbundled Legal Services Online

In a guest post for the Massachusetts Law Office Management Assistance Program blog, Stephanie Kimbro discusses the virtual practice of law.  In the post, Kimbro covers the basics, defining virtual law practices, while also discussing the technology and ethics considerations involved when delivery legal services online. The post includes information on unbundling and provides resources so that lawyers may ethically integrate unbundling into their virtual law practice.

Michigan Ethics Opinion Approves Unbundling

The State Bar of Michigan has issued an ethics opinion on unbundled legal services.  According to the opinion, an attorney may assist a pro se litigant by giving advice or preparing documents as long as the attorney complies with the Michigan Rules of Professional Conduct.  An attorney who assists a pro se litigant is not required to appear in any proceeding and is not required to disclose the assistance to the court or opposing counsel.

Chicago Legal Café Serves Java and Justice

Attorney Mazie Harris recently opened Barista Espresso Corp, a Chicago legal café. Modeled after the California-based Legal Grind, founded by Jeff Hughes, the legal café has a staff of twenty attorneys who specialize in all types of law. The café is also a full-service coffee shop. To learn, watch the video segment from WGN-TV.

Delivering Online Legal Services: How to Set Up and Operate a Virtual Law Practice

In an interview on GAL Radio, Richard Granat of DirectLaw discusses the ways in which lawyers use technology to deliver legal services online. He identifies the benefits and risks associated with virtual law offices. Granat also stresses the importance of ethical compliance and encourages lawyers to meet the ABA’s minimum requirements for delivering legal services online.

Unbundling Legal Services: What Are They, Who Are They for, and How Do I Get Started?

In the latest edition of Law Trends & News, Kevin Chern provides an overview of unbundled legal services. Chern discusses the difference between unbundled services and legal document preparation services and identifies benefits to both attorneys and consumers. In addition, he offers suggestions for attorneys who would like to offer unbundled services, while stressing the importance of marketing.

NYCLA Approves Ghostwriting Papers for Pro Se Litigants

In a recently released ethics opinion, the New York County Lawyer’s Association finds that it is ethically permissible for an attorney to prepare pleadings and other submissions for pro se litigants. It does not require the lawyer to disclose such assistance, except in certain, limited situations. The opinion concludes that a client’s interests are best served by allowing limited scope representation.

Help for Those Who Can’t Afford a Lawyer

An op-ed written by Wallace Jefferson, Chief Justice of the Supreme Court of Texas, and Harry M. Reasoner, chair of the Texas Access to Justice Commission, addresses the challenges self-represented litigants face when accessing the courts. Jefferson and Reasoner conclude that the courts must find ways to simplify the system for those who cannot afford to hire a lawyer.  The op-ed highlights the Texas Forum on Self-Represented Litigants, to be held in Dallas on April 8-10, as one way to explore how to help litigants protect their rights in Texas Courts.  To learn more about the Texas Forum on Self-Represented Litigants, view the Delivery Committee Event Calendar.

Online Self-Help System Gets Upgrade, New Name

National Public Automated Documents Online (NPADO), the web-based program designed to help litigants prepare legal documents and managed by Pro Bono Net, has a new name – LawHelp Interactive. In addition to the name change, Law Help Interactive now has improved software that will make it even easier to create court forms and legal documents.

Delivery Committee Releases 2009 Annual Report

The Delivery Committee has released its first-ever annual report. Titled Agenda for Access, the report is a compilation of articles, reports, trainings and projects from the last calendar year. Agenda for Access summarizes the work of the Delivery Committee, while also including efforts from others who are working to increase access for those of moderate income.

The Future ‘Middle Class’ of the Legal Profession – Unbundled Legal Services

A post by Susan Cartier Liebel of Build a Solo Practice discusses the latent legal market and suggests ways for lawyers to compete with document preparation companies. In the post, Cartier Liebel encourages lawyers to offer unbundled legal services as a way to assist clients and make a profit.

A Nation of Do-It-Yourself Lawyers

In an article appearing in the New York Times, John T. Broderick, Chief Justice of New Hampshire, and Ronald M. George, Chief Justice of California, promote efforts that close the “justice gap.” Broderick and George highlight the benefits of unbundled legal services and encourage members of the legal profession to increase access to justice through unbundled legal services and other innovative delivery methods.

Recession Forces More People with Legal Problems to Represent Themselves in Court

Greg Risling, columnist for the Los Angeles Times, examines the rising trend of pro se representation in Los Angeles, as well as the resources available to assist litigants. According to the article, an increasing number of litigants are appearing pro se, as the need for legal help has soared due to foreclosures, bankruptcies and other recession-related ordeals. To help these litigants navigate the legal system, over one dozen self-help centers now operate within Los Angeles County.

Fixed Fees Needn’t Mean Working More for Less (or for Free)

As consumer clients continue to demand alternative fee arrangements, columnist Jim Colloway discusses the ways in which attorneys can reduce risk while meeting client needs and maintaining revenue. Calloway suggests that attorneys who offer alternative fee agreements should use task-based billing, conduct preemptive communication strikes, employ change orders and improve fee agreements.

Practicing in the Virtual Realm

The American Bar Association’s eLawyering Task Force has issued recommendations for law firms that wish to deliver legal services online. Published for comment, the draft set of minimum suggested requirements address topics such as web site architecture, ethics issues, online payment of legal fees and security certification.

Kansas Ethics Opinion Requires Disclosure on Ghostwritten Pleadings

The Kansas Bar Association released Legal Ethics Opinion No. 09-01 finding that, while the Kansas Rules of Professional Conduct do permit limited scope representation, a lawyer who prepares pleadings for an otherwise pro se litigant must disclose such assistance. According to the opinion, a lawyer who ghostwrites a pleading must include the phrase “Prepared with Assistance of Counsel”, but need not provide identifying information such as name, bar number or address. The opinion also provides guidelines for communication in cases where a litigant has retained an attorney on a limited scope basis.

Program Recap: Practicing Law in a Tough Economy

In a recent post, Legal Ease Blog reviewed the program “Practicing Law in a Tough Economy- Innovations in Client Relations” held at the 2009 National Solo and Small Firm Conference. Sponsored by the Standing Committee on the Delivery of Legal Services, the program included topics on innovative methods of outreach, partnering with clients to create unbundled legal services and the development of highly focused niche practices.

Legal Malpractice Carrier Offers Podcast on Limited Scope Representation

The Wisconsin Lawyers Mutual Insurance Company has released a podcast on limited scope representation. In the podcast, Diane Diel, Wisconsin family law attorney and former State Bar President, discusses the benefits and risks associated with limited scope representation. To listen, click here.

Maryland Aims to Increase Access for Self-Represented Litigants

In its Interim Report and Recommendations, the Maryland Access to Justice Commission has outlined several recommendations meant to increase access to justice for self-represented litigants. These recommendations include endorsing the practice of limited scope representation, supporting the use of court based self-help centers, and gathering additional data on self-represented litigants. The report also includes a white paper on limited scope representation in Maryland and a survey that will be distributed to self-represented litigants.

Bar Leader Toolkit Looks at the Delivery of Legal Services

The latest edition of the American Bar Association’s Bar Leader Toolkit focuses on the delivery of legal services. The toolkit offers information that helps lawyers think about options for providing legal representation other than full-service, and includes resources from the Standing Committee on the Delivery of Legal Services.

Trained Librarians Help Those Who Can’t Afford a Lawyer

A report by Danielle Kaeding of Wisconsin Public Radio discusses the Public Library Initiative, a court-sponsored program aimed at meeting the legal service needs of self-represented litigants. As part of the initiative, court staff will offer training to public librarians so that librarians can then assist self-represented litigants within Wisconsin. The program will help to alleviate the strain on court staff, as the courts struggle to meet the needs of an increasing number of self-represented litigants.

Updated White Paper on Unbundling Available

The Delivery Committee has issued a revised white paper examining rules that clarify the role of lawyers who assist self-represented litigants, entitled An Analysis of Rules that Enable Lawyers to Serve Pro Se Litigants. The paper discusses recently adopted provisions of the ABA Model Rules of Professional Conduct, as well as several rules within the states' ethics codes and rules of procedure. Issues include document preparation, limited court appearances and withdrawal procedures and proper communications between lawyers and pro se litigants. The paper is designed to assist policy-makers assess the issues and includes a checklist of factors to consider.

Pro Se Divorce is on the Rise

An article featured in Virginia Lawyers Weekly and written by Peter Vieth reports that more people in Virginia are representing themselves in divorce proceedings. The article offers possible explanations for the increase and also discusses a project that will make basic forms available to Virginians seeking an uncontested divorce.

Law Clinic Focuses on Unbundling

The University of Florida Levin College of Law sponsors an innovative clinic that offers unbundled services to otherwise self-represented litigants. Legal Skills Professor Peggy F. Schrieber teaches and supervises interns enrolled in the Family Law Pro Se/Unbundling Advice Clinic, who learn how to provide unbundled services such as advice, document preparation and limited appearances. Through the clinic, interns determine the legal needs of their self-represented clients and then represent them on a limited basis in the Eighth Judicial Circuit Family Court.

Do-It-Yourself Litigators Get a Hand from State

Elizabeth Stawicki of Minnesota Public Radio reports on Minnesota’s state-wide Self-Help Center. The report includes information on the services available through the self-help center and also provides recent statistics that suggest an increasing number of litigants in Minnesota proceed without an attorney.

Recession Forces More to Act as Own Lawyer

Chicago Tribune reporter John Keilman explores a growing trend in self-represented litigation as the economy forces more people to represent themselves. In the article, Keilman details the experiences of several individuals who represented themselves in the Cook County courts. The article also provides information on resources intended to help self-represented litigants navigate the often complicated legal system.

Wisconsin Ethics Opinion Outlines Communication of Attorney Fees and Expenses

The Wisconsin State Bar Professional Ethics Committee recently released Ethics Opinion E-09-03 finding that, in every representation, an attorney must inform the client of the scope of the representation, the basis of the rate or fee, and any expenses for which the client will be responsible. The communication, whether required in writing or permitted verbally, must provide a clear description of the services and the matter for which the attorney has been retained. When oral communication concerning the scope of representation is permitted, communicating any limitations on the scope of representation in writing protects both the attorney and client. The opinion supersedes an earlier opinion, E-91-2.

Family Law Mediation on the Rise

In an article for the Wisconsin Law Journal, Jack Zemlicka finds that family law mediation has increased as people seek alternatives to litigation and as the courts seek to alleviate high rates of pro se representation. In Wisconsin, courts have established programs that refer mediation cases to family law attorneys. The programs, according to Zemlicka, offer a cost-efficient way for clients to settle family law disputes while also generating business for family law attorneys.

Limited Assistance Representation

An article by GateHouse News Service examines limited assistance representation, also known as unbundling, in Massachusetts. Following a May 1st order to allow limited assistance representation in all Massachusetts Trial Courts, the practice was soon expanded to all Probate and Family Courts. Members of the Massachusetts judiciary believe that limited assistance representation will improve access and the delivery of justice in local courts. According to the article, Massachusetts attorneys may also benefit from limited assistance representation as attorneys may now accept cases they would have previously turned away.

Connecticut Makes Recommendations to Assist Self-Represented Parties

The Connecticut Public Service and Trust Commission Strategic Plan Phase One Implementation Report includes recommendations made by the Committee on Self-Represented Parties, a committee charged with examining ways to assist self-represented litigants as they access the court system. Recommendations from the Committee, and its five sub-committees, range from the creation of plain language forms to the development of unbundling pilot projects. For more information on the work of the Committee, click here.

Pro Se Bankruptcies Drain Court Resources

An article written by Jessica Stephen and published in the Wisconsin Law Journal examines the growing number of pro se litigants in U.S. Bankruptcy Court. According to the article, bankruptcy filings in the Eastern District Court of Wisconsin have increased thirty percent. The increase, coupled with the number of pro se litigants using bankruptcy petition preparers, has strained the court system and caused a backlog of cases. In response, the Court has developed standardized forms in an effort to save time and increase efficiency.

New York Announces Release of Interactive Court Forms

The New York State Unified Court System recently released interactive forms to help self-represented litigants navigate the legal system. Through the use of A2J Author software, litigants who visit CourtHelp and LawHelpNY are guided through the process to complete Support Modification Petitions, Small Estates Affidavits, and Adult Name Change Petitions. To learn more about the project, and the partnerships involved, read the press release.

Unbundled Legal Services Increasingly Popular

In an article for Lawyers USA, Correy E. Stephenson explores the increased popularity of unbundled legal services. The article highlights how unbundled legal services may benefit both attorneys and clients, and how many courts now encourage the use of unbundling to assist an increasing number of pro se litigants.

Wisconsin Program Focuses on Serving Self-Represented Litigants

An interactive learning program is being developed so that Wisconsin court clerks may better assist self-represented litigants. The program, titled Walking the Line, will use video vignettes and quizzes to focus on how clerks may offer appropriate assistance to self-represented litigants. Learn more about Walking the Line.

California Resolution Supports Limited Scope Legal Assistance

The State Bar of California Board of Governors approved a resolution that encourages the expansion of limited scope legal assistance. The resolution calls on bar leaders, law schools, lawyer referral services, insurance carries and the courts to promote the increased use of limited scope representation to serve low and moderate income Californians.

Big Jump in Pro Se Cases

An article written by Jerry Crimmins and published in the Chicago Daily Law Bulletin examines the growing number of pro se litigants in the Cook County court system. Statistics presented in the article suggest more people are representing themselves in response to the current recession. The article provides information on the self-help resources available, and how such programs often struggle to meet the needs of the pro se litigants.

Kansas Approves Pilot Project on Limited Scope Representation

The Kansas Supreme Court announced a pilot project on limited scope representation. The project, developed by the Self-Represented Study Committee, includes courts from three judicial districts. The pilot will commence on July 1, 2009, with an evaluation period lasting until December 1, 2010. As part of the project, the Self-Represented Study Committee also developed court forms to be used in limited scope representation.

Massachusetts Expands Limited Assistance Representation

The Supreme Judicial Court of Massachusetts recently issued an order expanding limited assistance representation. The order, effective May 1, 2009, follows the completion of the Limited Assistance Representation Pilot Project and concludes that limited assistance representation helps expand access to justice in the trial courts.

Tennessee Amends Rules to Facilitate Unbundling

Tennessee adopts new Civil Procedure rules, effective July 1, 2012, to provide guidance on limited scope representation.

Vancouver-Based Project to Aid Middle-Class Litigants

The Commercial Trial Assistance Project will engage several Vancouver law firms in providing pro bono legal consultations and reduced-rate legal representation at trial to middle-income commercial litigants.

New York State Report Addresses Access for Self-Represented Litigants

The Office of the Deputy Chief Administrative Judge for Justice Initiatives recently released Expanding Access to Justice in New York State. The ten-year report includes information on initiatives that improve access for self-represented litigants.

Another Sign of Tough Times: Legal Aid for the Middle Class

An article written by Carol J. Williams and published in the LA Times examines resources available to help those affected by the current economic crisis. Online legal services, self-help centers and unbundling are all discussed as options for individuals seeking affordable legal services.


Overheard at the Bar - 2017-18

Bar Journal Articles

The New Uncertainties of ADM 2016-41: "Informed Consent" and "Confirmed in Writing" (Michigan Bar Journal, March 2018)

The Virtual Office: Prospects and Pitfalls (The Wyoming Lawyer, February 2018)

Unbundling Legal Services: New Trial Court Rule Supports Access to Justice (Oregon State Bar Bulletin, January 2018)

North Dakota Rural Justice Clerkship Program: Bringing lawyers to areas in need (State Bar Association of North Dakota The Gavel, Winter 2018)

A Unique Approach to Pro Bono: Legal Help for Maine Veterans at Starbucks (Maine Bar Journal, Fall 2017/Winter 2018)

Survey illustrates realities of attracting young, energetic attorneys to state’s small towns (The Iowa Lawyer, Dec/Jan. 2017-18)

Encouraging Experiments (Tennessee Bar Journal, December 2017)

A Failed Market? (Tennessee Bar Journal, October 31, 2017)

The Pro Se Revolution (Illinois Bar Journal, October 2017)

Beyond Bricks and Mortar: Some Lawyers Leave the Traditional Office Behind (Oregon State Bar Bulletin, October 2017)

Future of Law Practice (Kentucky Bench & Bar Magazine, September 2017)

How can technology solve our access to justice crisis? (ABA Journal, August 8, 2017)

Legal Tech: The Future Starts in Law School (Bench & Bar of Minnesota, September 8, 2017)

Get Niche Quick: How To Select Your Practice Areas (Mass Bar Lawyers Journal, July/August 2017)

Entrepreneurs in Community Lawyering: A Program Update (State Bar of New Mexico Bar Bulletin, July 19, 2017)

No Office, No Staff, No Paper...No Problem (Michigan Bar Journal, July 2017)

Operation of a Virtual Law Practice Permissible Under Ohio Rules of Professional Conduct (Columbus Bar Association, July 6, 2017)

With MLSA’s phone-advice program, attorneys can do the Montana public good — in just 1 hour (Montana Lawyer, June/July 2017)

Leveraging Technology to Improve Legal Services (Michigan Bar Journal, June 2017)

Show Me the Bill: Alternatives to the Hourly Rate (Michigan Bar Journal, June 2017)

The Future of Legal Help and Lawyer Referrals (Michigan Bar Journal, June 2017)

Marketing fees paid to Avvo violate New Jersey lawyer conduct rules, ethics opinion says (ABA Journal, June 26, 2017)

Court dismisses Bar’s overhaul of LRS rules (The Florida Bar News, June 1, 2017)

The Law Firm Incubator Movement: Helping new lawyers start economically sustainable practices (The Iowa Lawyer, June 2017)

Entreprenurial Spirit: New lawyers from across the state join Texas legal incubator to build business skills and close the justice gap (Texas Bar Journal, May 2017)

The Collaborative Law Process Act: The Future Is Now (The Florida Bar Journal, April 2017)

Staying Competitive in a Crowded Legal Marketplace (Washington Lawyer, April 2017)

Finding Your Niche: A Targeted Focus for Success (Washington Lawyer, April 2017)

Really Virtual: Putting a practice online means access, efficiency and upkeep (ABA Journal, March 1, 2017)

Modern Law Practice Trends (Ohio Lawyer, January/February 2017)

Seeing - and Shaping - the Future (Illinois Bar Journal, January 2017)

Making the Virtual Leap (Washington Lawyer, January 2017)

Modest Means Committee Addressing Struggles of “Working Poor” (Louisiana Bar Journal, Dec. 2016/Jan. 2017)

A Continuum of Legal Services: Can 100% Access be Achieved Through Diversified Programming? (Louisiana Bar Journal, Dec. 2016/Jan. 2017)

Overheard at the Bar - 2016

Bar Journal Articles

Ghostwriting: An Ethical Issue in the Evolution of the Legal Field (Oklahoma Bar Journal, December 2016)

Medical-Legal Partnerships: Six Situations in which Elder Law Attorneys and Physicians Caring for Older Patients Need Each Other (Wyoming Lawyer Magazine, December 2016)

The Incubator Movement: Hatching Happy Attorneys and Addressing Access to Justice Issues (ABA Law Practice Today, December 2016)

Enhancing Your Legal Practice Through Conscious Collaboration (Journal of the Missouri Bar, November/December 2016)

The Middle Class, An Untapped Legal Marketplace (ABA Law Practice Today) 

Not So Impractical: Ethics Considerations in Limited Scope Representations (Oregon State Bar Bulletin, October 2016)

The Next Step in “Unbundling”: The Case for Limited Scope Representation (Virginia Lawyer Magazine, October 2016)

How community law firms can increase access to civil legal services (The Iowa Lawyer, October 2016)

Limited scope representation: A new way of thinking about accessible legal services (Ohio Lawyer, September/October 2016)

Bankruptcy and Unbundling: Oil and Water? (The Alabama Lawyer, September 2016)

Choosing a Rural Practice (The Iowa Lawyer, September 2016)

The Benefits of Using Collaborative Law with a Family Law Case (Maryland State Bar Association Bar Bulletin, September 15, 2016)

New Ethics Opinion 101: Unbundling/Limited Scope Representation (The Colorado Lawyer, September 2016)

MLSA using the power of limited scope to bridge access to justice gap in Montana (Montana Lawyer, August 2016)

Want to Promote ATJ? Think Unbundled (Bench & Bar of Minnesota, August 2016)

Limited Scope Representation: A Possible Panacea for Reducing Pro Per Court Congestion, Attorney Underemployment, and a Frustrated Public (Michigan Bar Journal, August 2016)

Go Rural, New Lawyer (Wisconsin Lawyer, July/August 2016)

Bar association flattens fees to lure consumers (California Bar Journal, July 2016)

RealLaw: How the Rest of Us Practice (Bench & Bar of Minnesota, June 2016)

Collaborative law: practicing family law with heart (Massachusetts Lawyers Journal (May/June 2016)

Big News: The 21st Century Practice Task Force Report is Out! (Michigan Bar Journal, May 2016)

Finding New Ways to Give Access to Justice to Those Who Cannot Afford Lawyers (Texas Bar Journal, May 2016)

100 Innovations in Law (Wisconsin Lawyer, April 2016)

Limited Scope Representation in Family Law (The Iowa Lawyer, April 2016)

Lawyers as peacemakers (The Iowa Lawyer, April 2016)

A new trend in family law: Collaborative divorce (The Iowa Lawyer, April 2016)

Incubators provide stepping stones for young lawyers (California Bar Journal, April 2016)

The Thing Dressed in Overalls (Texas Bar Journal, April 2016)

MBA Teams with Innovative Legal Incubator on Workshop (Massachusetts Lawyers Journal, March/April 2016)

Our Profession is Being Challenged to Reinvent Itself (Utah Bar Journal, March/April 2016)

Divorce with Dignity: Using the Collaborative Law Approach to Achieve Procedural, Substantive and Psychological Satisfaction (Vermont Bar Journal, Spring 2016)

ABA opinion gives guidelines for communicating with people receiving limited-scope representation (ABA Journal, March 2016)

The Implications of Ghostwriting in State and Federal Courts (Los Angeles Lawyer, March 2016, Pg. 11)

Ethical Considerations in Flat Fee Arrangements (Wyoming Lawyer Magazine, February 2016, pg. 18)

Linking Health & Law: Attorneys Volunteer Time, Expertise as State Launches First Medical-Legal Partnership (Oregon State Bar Bulletin, February/March 2016)

Doing Time: Are You a Prisoner of the Clock? (Oregon State Bar Bulletin, February/March 2016)

The Big Impact of Practicing Law in a Small Town (Georgia Bar Journal, February 2016)

Can Technology Bridge the Justice Gap? (The Florida Bar Journal, January 2016)

Overheard at the Bar - 2015

Bar Journal Articles

Changes in How We Practice: Limited Scope Representation is Here (Rhode Island Bar Journal, Nov-Dec, 2015)

Virtual Law Practice: Bootstrapping a Young Lawyer's Practice (Michigan Bar Journal, November 2015)

Creating a Client-Centered Practice (Illinois Bar Journal, November 2015)

New Rule Changes Outline Limited Scope Representation (Maryland State Bar Association Bar Bulletin, October 13, 2015)

BOOK REVIEW Reinventing Law Practice and Enhancing Legal Services: Where Are We Headed? (The Vermont Bar Journal, Summer 2015)

It's All About Documenting Scope (The Advocate of the Idaho State Bar, September 2015)

The Intersection of Innovation and the Law: How Crowdfunding and the On-Demand Economy are Changing the Legal Field (Wyoming Lawyer Magazine, August 2015)

Collaborative law for low and modest means clients (Mass Bar Lawyers Journal, August 2015)

A judge’s view on the benefits of ‘unbundling’ (California Bar Journal, July 2015)

The Uniform Collaborative Law Act: Michigan Not Left Behind (Michigan Bar Journal, June 2015)

As I See It: It’s Time for Creative Disruption (Wisconsin Lawyer, May 2015)

Making Limited Scope Legal Services Work (California Bar Journal, May 2015)

Pathways to the future of Main Street lawyers (ABA Bar Leader, March-April 2015)

Self-help centers could better serve consumers by helping them find lawyers, survey indicates (ABA Journal, February 2015)

Maximizing Your Recovery in Fee-Shifting Cases (Illinois Bar Journal, February 2015)

Lessons Learned from Peacemaking: Mediation as a Healing Art (Arizona Attorney, February 2015)

New attorneys learn resilience in incubator projects (California Bar Journal, February 2015)

Alternative Billing Comes to Main Street (Illinois Bar Journal)

Overheard at the Bar - 2014

Bar Journal Articles

Are You Ready? New Limited-Scope Representation Rules Take Effect in 2015 (State Bar of Wisconsin Inside Track)

BRIEFS FOR THE BRIEF WRITER: Ghostwriting a scary, gray area (Wisconsin Law Journal)

Unbundled Legal Services: A Revolution Whose Time Has Come (The Arkansas Lawyer)

Low Bono: Serving Those with Real Needs but Limited Means (WSBA NWLawyer)

The Door to a Virtual Law Practice Is Always Open: And the Proper Use of Technology Can Keep It That Way (Florida Bar Journal)

Rural Lawyers Tout Big Possibilities in Small Towns (Oklahoma Bar Journal)

Incubator workshop shines spotlight on need for affordable legal aid (California Bar Journal)

Overheard at the Bar - 2013

Bar Journal Articles

New Supreme Court Rules a Boon to Limited-Scope (Illinois Bar Journal)

Panel Gives Nod to Limited License Idea (California Bar Journal)

Task Force Finalizes Practical Skills Proposal (California Bar Journal)

Riding the DIY Wave (Illinois Bar Journal)

State Bar to Look at Limited-Practice Licensing Program (California Bar Journal)

Unbundling Legal Services (ABA Family Advocate)

Technology, Virtual Practice, Overarching Themes at Wisconsin Solo and Small Firm Conferences (Wisconsin State Bar)

Offering Legal Services A La Carte (ABA Newsletter)

Legal Tech in the Blogosphere: Virtual lawyering and ethics - Are they compatible? (Illinois Lawyer Now)

Virtual Law Offices: Opening New Doors to Work-Life Balance (Wisconsin InsideTrack)

Illinois Supreme Court Announces Initiative to Ease Access to Courts (Illinois Lawyer Now)

ADR Tech: The Times? They are a-Changin' (The Peacemaker)

Challenges to the Profession: The New Normal in a Post-Recession World (Wisconsin InsideTrack)

Rise of the Robo Form (Montana Lawyer)

Unbundled Legal Services Increase Access to Justice and Courtroom Efficiency (Quinnipiac University School of Law Magazine)

Limited Scope Agreements are Allowed Under Pennsylvania Rules of Professional Conduct (The Philadelphia Lawyer)

Pro Se or Pro Bono? (Tennessee Bar Journal)

Limited Scope Representation Comes to Travis County (Austin Bar Association)

Lawyer à la Carte: Expanded Use of Limited-Scope Representation on the Horizon (Wisconsin InsideTrack)

Professionalism and the Pro Se Problem (Washington State Bar News)

Expanding Your Practice with an Online Office (Law Practice Today)

Unbundling Legal Services: Limiting the Scope of Representation (Oregon State Bar Bulletin)

Unbundled Service Does Not Mean Unnecessary Risks (The Advocate - NCBA)

Demand for Limited Scope Representation is on the Rise (Wisconsin Inside Track)

Sharing the Experience (Bench & Bar of Minnesota)

Limited Scope Representation, a Handy Tool for DIY Litigants (The Nebraska Lawyer)

Housing Court to Offer Limited Assistance Representation (Massachusetts Lawyers Journal)

The Pro Se Quandary (Utah Bar Journal)

Unbundling Explained (Illinois Bar Journal)

e-Lawyering: A Must for Today’s Lawyers (ABA Now)

Website Changes to Help Pro Se Litigants (Connecticut Law Tribune)

Law a la Carte (Massachusetts Lawyers Journal)

Pro Se Trends and Divorce in Wisconsin (Wisconsin Lawyer)

Limited Scope Representation is Here (Chicago Bar Association Record)

Justice for Whom? (Michigan Bar Journal)

Unbundling Legal Services Assists Clients in a Tough Economy (Minnesota Lawyer)

Legal System Faces Four Challenges to Viability (New Hampshire Bar News)

Unbundling Legal Services: Help in Bridging the Gap Between Rich and Poor (New Hampshire Bar News)

Embarking on a Virtual Odyssey, Ultimately to Save Money (California Bar Journal)

Virtual Law Offices and Ethics –Is it Safe to Practice in the Cloud? (Wisconsin Inside Track)

New Limited Scope Legal Representation Rule (Illinois State Bar Association Newsletter)

10 Tips to Unbundle Legal Services (Wisconsin Lawyer)

Virtual Law Office: An Option for Lawyers in Transition, New Lawyers (Wisconsin Inside Track)

Top Judges Adds Voice to Debate Over Legal Fees (The Province)

A Different Way of Doing Business (Maryland Bar Bulletin)

Providing Unbundled Legal Services (Wyoming Lawyer)

Leveling the Playing Field for Pro Se Litigants (Hennepin Lawyer)

New Ways of Doing Business in 2010 – US Style (Law Society Gazette)

Access to Justice: Helping Litigants Help Themselves (Washington Lawyer)

Unbundling Legal Services: Delivering What Your Client Wants at a Price She Can Afford (Vermont Bar Journal)

All Family Law Parties Need Access to Justice (Wisconsin Journal of Family Law)

As Family Law Changes, So Should the Judiciary (Wisconsin Journal of Family Law)

Online Resources Provide Pro Se Guidance and Reveal Pro Bono Opportunities (Colorado Lawyer)

Professionally Permissible Piecework (Washington State Bar News)

Saying No to Court: An Introduction to the Collaborative Law Process (Alabama Lawyer)

The Neglected Middle Class (California Bar Journal)

Addressing the Pro Se Litigant Challenge in Kansas State Courts (Kansas State Bar Journal)

New Thinking about Old Problems at Equal Justice Conference (Wisconsin Inside Track)

Help for Working Poor Clients (California Bar Journal)

A Look at Limited Scope Legal Assistance (Minnesota Lawyer)

Amendments to Rules Facilitate Unbundling of Legal Services (The Nebraska Lawyer)

Why Don’t They Hire Lawyers? (Wisconsin Lawyer)

Unbundled in Utah (Utah Bar Journal)

Ethically Speaking – Dealing with an Opposing Party Who is Proceeding Pro Se (Wyoming Lawyer)

eLawyering: Providing More Efficient Legal Services With Today’s Technology

Access to Justice – A Judge’s Perspective (Wyoming Lawyer)

Ways to make legal fees more affordable for the public (Massachusetts Lawyers Weekly)

Tackling Access to Justice Needs (Massachusetts Lawyers Journal)

Blogs - 2017-18

The Education Gap In The Law

We need to elevate the average person’s knowledge for preventative legal checkups, but how? A discussion from Above the Law. 

Technology Competence For Lawyers: How Bar Associations Are Stepping Up

Above the Law discusses how bar associations are helping lawyers meet their ethical obligation to stay abreast of technological advancements. 

OBA Program on Delivering Limited Scope Services (aka Unbundled Services) Effectively and Safely

Jim Calloway's Law Practice Tips Blog discusses an August 2017 Oklahoma Bar Association event dedicated to limited scope representation. 

Another State Adopts Duty of Technology Competence, Bringing Total to 28

With the recent addition of Nebraska, now 28 states have adopted the duty of technology competence. 

Conference on “Unbundled Legal Services”

Richard Granat's eLawyering blog discusses the upcoming conference hosted by the ABA Delivery Committee and IAALS, "“Better Access through Unbundling: From ideation to implementation."

New research finds voters overwhelmingly believe equal justice under law is a right, not a privilege

The Voices for Civil Justice blog discusses the findings of research studying voter's opinions on access to the civil justice system. 

Limited Scope Representation is not a Time to Play Fast and Loose with the Rules

A discussion in Solo Practicve University's blog about the writing requirement (or lack thereof) for limited scope informed consent.  

New York State Bar and Legal.io Launch Portal to Expand Access to Justice

Robert Ambrogi discusses a new cloud-based lawyer referral service that makes it possible for someone to get a referral 24 hours a day, seven days a week. 

Access to justice project in Alberta funded by Law Foundation of Ontario

A Canadian Lawyer Magazine Blog post discussing the Alberta Limited Legal Services Project

Part 2: Limited scope representation in NY

This is the second of a two-part Buffalo Business First article analyzing limited scope representation and its status in New York.

Part 1: Limited scope representation in NY

This is the first of a two-part Buffalo Business First article analyzing limited scope representation and its status in New York.

SRLN Conference Schedule and Early Registration Deadline

Richard Zorza discusses the merits of attending the upcoming Self-Represented Litigation Network conference.

Blogs - 2016

What I learned at the Limited Scope Conference

Dave Pantzer discusses the October 14th Maryland Access to Justice Commission and Maryland State Bar Association Section on Delivery of Legal Services conference, “Building an Effective Limited Scope Practice in Maryland.”

Supporting Families Through Change: Unbundled Legal Services Project

To learn more about attitudes toward, and experience with, unbundling, Mediate BC conducted online surveys of family lawyers, family mediators and the public. Survey responses from are being released through a series of posts on the BC Mediation Blog. Check out Part 1Part 2 and Part 3

Table Comparing Three New Different ATJ Sets of Recommendations Should Help Move Collaboration Forward

Richard Zorza makes a side-by-side comparison of the Guidance for NCSC Grants for Strategic Planning, the Report of the ABA Commission of the Future of Legal Services, and the  NCSC/IILS Civil Justice Initiative Report. 

We Now Have the Data That shows That The One-Side-Self-Represented Case is the Dominant Case Situation in US Civil State Courts and That We Need a Fundamental Rethink of The State Civil Justice System
Richard Zorza's Access to Justice Blog

A Blockbuster Recommendation In the ABA Futures Report Is for A National Commission on Uniform Court Forms

Richard Zorza discusses the recommendation to create a National Commission on Uniform Court Forms to generate model forms to be used by both represented and unrepresented litigants on a multi-state basis. 

Integrating the ABA Futures Report and the Justice For All Components

Richard Zorza created a chart that shows the relationship of Justice for All Components to the ABA Futures Commission Recommendations.

North Carolina Restricts the Distribution of Legal Self-Help Software to Consumers
In his eLawyering Blog, Richard Granat discusses implications of new legislation out of North Carolina that imposes restrictions on distributing self-help legal software over the Web.

Towards A More Accurate Listing of Legal Tech Startups

Through his LawSites blog, Robert Ambrogi created a list of legal technology start-ups and is asking the public to notify him of additions or changes. 

Get a Webinar Preview of the Resource Guide on Remote Services for Self-Represented

Richard Zorza discusses the new Guide and how reaching 100% access will include use and understanding of remote services.  

ABA Commission Paper on Legal Check-Ups Could Offer Opportunity to Integrate Private Providers Into ATJ Triage Movement

The ABA Commission on the Future of Legal Services has requested comment on its Issues Paper Concerning Legal Checkups.

Recommending the Weekly SRLN Twitter Trends List — Showing Just How Much Innovation is Spreading

Richard Zorza recommends the Self-Represented Litigants Network Access to Justice Twitter Trends, a new resource that highlights developments in the ATJ community.  

New Legal Site is Part Pro Se Portal and Part Unbundled Services Store

In his Law Sites blog, Robert Ambrogi discusses LegalYou.com, part portal for self-represented litigants and part storefront for unbundled services.

Five Transformative Bar Reform Ideas To Get to 100% to Justice — Paper Abstract

Richard Zorza shares an abstract from his upcoming Georgetown Jornal of Legal Ethics paper, "An Introductory Exploration of Five Broad New Ideas on How to Cut Through the Access to Justice-Commercialization-Deregulation Conundrum."

The Need for Economic and Regulatory Incentives for Access to Justice

Richard Zorza discusses the lack of incentives towards access to justice in our current system and how the problem is not a lack of models or resources but a lack of energy and planning.

Blogs - 2015

Two Resources on Innovation and a Chance to Vote

Richard Zorza encourages readers to vote for the Delivery Committee's Brown Select recognition, and discusses how the range of innovations from the nominees can be seen as both "a celebration and a challenge."

Private Capital for Funding Law Firms Serving Low and Moderate Income Clients

In his e-Lawyering blog, Richard Granat discusses excepting law firms that serve low and moderate income individuals from rules prohibiting private capital in order to facilitate the development of innovative software solutions.

Access Legal Care on Increasing Affordable Access to Legal Services

Michigan: Flat Fees, Automated Forms and Affordable Payment Plans Combine to Create a Profitable Practice for Modest Means Clients.

Celebrating 50 Incubators, and Raising A Research and Evaluation Challenge

In light of the 50th law firm incubator being posted in the Delivery Committee's resources, Richard Zorza raises questions about the impact programs have on lawyers and access to justice. 

List of Tweets About Client-Centric Legal Services Conference

A post chronicling some of the Tweets from attendees of the Client-Centric Legal Services: Getting from Here to There conference that took place August 14-15.

What are Client-Centric Legal Services?

Richard Granat dicusses the upcoming conference in Denver, Colorado on August 14 -15, titled: Client-Centric Legal Services: Getting From Here to There.  

The Uberization of Legal Services

In his eLawyering Blog, Richard Granat discusses how unbundling will grow as a trend within the marketplace.

No Ghosts In Rhode Island

The Legal Profession Blog discusses the Rhode Island Supreme Court decision holding ghostwriting improper. 

The Low Down on Low Bono: Identifying a Need and Starting up a Nonprofit Organization

Niloufar Khonsari, founder of Pangea Legal Services, talks about how nonprofits can fill a gap and be sustainable. 

Illinois “Safe Habor” Policy for SRL Assistance Moves the Ball Foward

Richard Zorza discusses the new Illinois Supreme Court Order clarifying the types of assistance court staff and volunteers can offer self-represented litigants. 

Nice Development for Incubators

Richard Zorza discusses how the International Justice Center for Postgraduate Development at Touro Law Center and Lexis have announced an arrangement by which lawyers in incubators will get free Lexis tools for a year.

Comments to the ABA Commission on the Future of Legal Services

Zorza shares Wayne Moore's comments  to the new ABA Commission, as well as  some of his own, on providing legal services to those of moderate income.

Minnesota Supreme Court Takes Important Step Reversing Attorney Misconduct Admonition in Unbundled Case

Zorza discusses how the Court excused an attorney's absence from hearings because of a limited scope agreement.

Guest Blogger Katherine Alteneder on Self-Help Services

Katherine Alteneder of the Self-Represented Litigation Network discusses the Self-Help Center Census and suggests ways to expand self-help services on Zorza's ATJ blog.

Unbundle your services, reinvent your billing model

The Access to Justice in Canada Blog explains how unbundling is a good alternative to the billable hour.

UMass Law’s ‘Justice Bridge’ Pairs New Lawyers with Needy Clients

Robert Ambrogi discusses the recently launched legal incubator, Justice Bridge.

New A2J Author Platform

In his blog, LawSites, Robert Ambrogi discusses the launch of the new web-based version of A2J Author.

Commissions and Incubators

Zorza discusses how the California Access to Justice Commission has "taken the lead" with the CA incubator movement.

Richard Zorza on Incubator Conference and Incubator Role in Legal Profession

Richard Zorza discusses the conference,Enhancing Social JusticeThroughThe Development of Incubators & Residency Programs, and how incubators can "recast the role of the legal profession."

Massachusetts Supreme Judicial Court Formally Asks for Comments on Proposed Rule To Include ATJ on Bar Exam

In his Access to Justice Blog, Richard Zorza discusses the idea of putting ATJ issues on the bar exam and provides the proposed list of topics to be added.

Recent Blog Posts Featuring Reinventing the Practice of Law

Both Richard Zorza's Access to Justice Blog and Stephanie Kimbro's Virtual Law Practice Blog have covered the recent release of the ABA book, Reinventing the Practice of Law.

Virtual Law Practice: 15 Questions Before Unbundling Legal Services

Stephanie Kimbro provides 15 questions to help determine whether a client is a good candidate for unbundling.

Forbes: How Entrepreneurship is Reshaping the Legal Industry

Forbes contributor Cari Sommer makes the argument that this is a good time for legal entrepreneurship and discusses some trends we can expect to see.

Virtual Law Practice: Balancing Fun with Legal Nuance in Game Design

Stephanie Kimbro discusses the creation of an educational game that will engage players on an emotional level to help them think about real-world legal issues.

Marilyn Stowe Blog: Law Society Publishes Guidance On Unbundling Legal Services to Lower Costs

The Law Society's recently published guidance for lawyers in England planning on offering unbundled services are summarized and discussed by family law blogger, Marilyn Stowe.

Virtual Law Practice: List of Must-Reads Related to Law and Tech

Stephanie Kimbro posts a list of the top updates in virtual law practice from the past 6 months.

ALPS Blog: The Unbundling of Legal Services; Will Lawyers Do it or Leave it to Consumers?

Robert Minto reflects on unbundling, as discussed at the 2013 Western States Bar Conference.

Virtual Law Practice: Increasing Access with Tech

Stephanie Kimbro reports on the two Legal Services Corporation (LSC) Technology Summits.

Recent Blog Posts Commenting on the ABA's Unbundling Resolution

A number of bloggers respond to the ABA's new unbundling resolution, recently passed at the ABA Midyear Meeting. See posts on Richard Zorza's blogVirtual Law Practice, and Legal Futures.

The Lawyer: Get a New Model or Lose Clients

In areas where technology can help clients to help themselves, the billable hour is outdated, as discussed in this recent post.

Virtual Law Practice: Technology and Legal Services Delivery Predictions for 2013

Stephanie Kimbro compiles a list of her top 15 predictions for the coming year that relate to virtual practice.

Richard Zorza's Access to Justice Blog: Guest Blogger Claudia Johnson on The Technology Future

Guest blogger, Claudia Johnson offers thoughts on the future for technology and the law.

Her Virtual Law Office: Which Business Entity is Best for a Virtual Law Office?

Rachel Rodgers discusses the unique issues that can affect the business structure for a lawyers practicing virtually.

Virtual Law Practice: Virginia Disciplinary Case on Misleading Lawyer Advertising

Stephanie Kimbro discusses a recent disciplinary case out of Virginia addressing the issue of a lawyer's use of misleading online advertising.

Legal Informatics Blog: Okamoto Wins NSF Grant to Develop Virtual Law Practice Platform to Train Law Students

Professor Karl Okamoto of Drexel University College of Law has been awarded a National Science Foundation grant to develop a virtual law practice platform for use by law students learning practice skills.

Attorney at Work: Stop Selling Eight-Tracks and Start Unbundling

Stephanie Kimbro discusses how lawyers can adjust to the fact that DIY legal services are more and more in demand.

Pro Bono Net: Top Tips from the "Online Resources for Self-Represented Litigants" Webinar

Pam Weisz summarizes the highlights from the Pro Bno Net/LSNTAP Community Training Series presentation that took place on August 15th.

Richard Zorza's Access to Justice Blog: Major News from CCJ/COSCA on Model Code of Judicial Conduct and the Self-Represented

Richard Zorza discusses the Resolution recently passed by the Conference of Chief Justices and the Conference of State Court Administrators.

eLawyering Blog: Virtual Lawyering and "Virtual Presence" under Model Rule 5.5(b)(1)

Richard Granat discusses some identified issues related to defining limits on Virtual Practice under Model Rule 5.5.

ABA Center for Pro Bono Exchange: Still Haven't Considered Incorporating Limited Scope Representation in Your Program? You Should!

The ABA Center for Pro Bono Exchange discusses a few basic principles to avoid potential pitfalls to limited scope representation and to ensure the best experience for clients and volunteer attorneys.

Richard Zorza's Access to Justice Blog: Plan to Present Resolution on Unbundled Legal Services to ABA House of Delegates

Richard Zorza comments on the Resolution in support of unbundled Legal Services to be presented to the ABA House of Delegates.

Thoughtful Law Management: eLawyering - Diverse Ways of Rendering Legal Services

David J. Bilinsky discusses how the Internet is changing the profession, allowing for greater diversity in how lawyers and clients meet, converse, interact, exchange, and collaborate

Campbell Law Observer: The Virtual Legal Market

A post on the Campbell Law Observer discusses unbundling and virtual representation as solutions to the growing population that lacks access to full legal representation.

Lawyerist: Finances for a Solo Attorney: Offering Unbundled Legal Services

A post on Lawyerist addresses unbundling as a way for solo attorneys to maintain a steady cash flow while offering cost-effective services for clients.

Law Times Speaker's Corner: Bar Must Examine its Role in Adapting to Self-Represented Litigants

University of Windsor Law Professor, Julie Macfarlane discusses her study of self-represented litigants.

eLawyering Blog: LegalZoom: Where There's Smoke, there is Often Fire

Richard Granat discusses a recently filed law suit against LegalZoom in the U.S. District Court, for breach of the Panel Agreement that it entered into. The Complaint can be downloaded here.

Virtual Law Practice: Paper on Regulatory Barriers to Multijurisdictional Virtual Law Firms

Stephanie Kimbro discusses her paper, recently published in the North Carolina Journal of Law and Technology, addressing how lawyers can use innovations and technology to work with clients across the country and internationally.

Richard Zorza's Access to Justice Blog: MIE Journal Article on Relationship of Right to Counsel and Self-Represented Litigant Movements

Richard Zorza discusses his article that was recently published in the Management Information Exchange Journal. A pdf of the article can be found here.

The Daily Record Commentary: Could Your Practice be a Virtual Success?

Edward Poll discusses how the internet has revolutionized the way that lawyers and clients interact.

Virtual Law Practice: What Does the Technology Replace?

As we move away from paper and go digital, Stephanie Kimbro weighs in on debates about how the introduction of new technologies will restructure law firms

Richard Zorza's Access to Justice Blog: Mediation and the Self-Represented

Richard Zorza discusses mediation, self-representation and professional standards.

Limited Scope Practice Blog: What Limited Scope Representation Service Should You Offer?

M. Lewis Kinard discusses which services are most appropriate for limited scope representation and where to find more information.