This panel will discuss current issues impacting the first-party/third-party relationship in collections, including (a) issues with compliance and implementation of Regulation F one year in, including digital communications collections, time-barred debt communication prohibition, etc.; (b) the CFPB’s “junk fees” initiative as it applies to collections activities (e.g., “pay to pay”); and (c) California’s new debt collector licensing and registration requirements.
VIDEO
Collections Oversight in an Evolving Compliance Landscape
Aisha Nicole Smith, Wendy Beth Oliver, Leah Eberle, and Natasha Sim
Panelists
Wendy Beth Oliver
Onpoint Community Credit Union
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Leah Eberle
Leah Eberle is a Director and Counsel at Bread Financial (formerly Alliance Data) providing legal support for consumer payment products, which include credit cards, installment loans, and buy-now-pay-later (BNPL) payment...
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Natasha Sim
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