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Where Will AI First Affect Banks?

Matthew Bisanz, Irena Gecas-McCarthy, Barry Hester, and Eyvonne Mallett

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Large language models, like ChatGPT, have dominated the news for much of the last year. But artificial intelligence is so much more than robo advisors and apps that can draft court opinions out of thin air. Banks are experimenting with increasingly sophisticated AI technologies, and customers can expect to see wave after wave of innovation. The panelists will discuss what they are seeing in the AI marketplace and where they expect to see the most opportunity for banks.