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Clear expectations make committees more effective

What do you do about that underachieving committee? Or the one that is wildly ambitious and treads on other groups' turf? What about the committee member who signs up but doesn't show up? Or the chair who digs in and refuses to leave? Nonprofit expert Marc Smiley says establishing and communicating clear expectations is a big step in the right direction. Here's a recap of a session he presented at this year's ABA Bar Leadership Institute.