Mastering Your Skills: Mediation Do’s and Don’ts…as Viewed Through the Lenses of Parties, Advocates, and Mediators
This year’s Institute will provide an overview of seminal findings and take-aways from key research studies in the field including by the ABA, AAA and others. The program will encompass a discussion of seven specific mediator techniques that parties and advocates find both appealing and unappealing, effective and less effective, as identified and informed by these cutting-edge studies.
Through unique videos created by Suffolk University Law Professor Dwight Golann, you’ll see a diverse group of seasoned neutrals and advocates demonstrate techniques for breaking impasse and facilitating agreement. You’ll observe the neutrals confront common issues, sometimes using controversial techniques; we’ll then ask you to discuss how one might respond, and invite you to critique what they did.
Plenary sessions will be followed by small group discussions led by experts in the field. These discussions provide an opportunity for mediators and advocates to interact in small facilitated groups and create a unique environment to enhance your skill, knowledge and understanding of direct negotiation and third-party mediation processes.