Our unconscious biases mean there are lots of ways dispute resolvers might accidentally discriminate against people without realizing it. This can affect how quickly or thoroughly we answer e-mails, how we respond to challenging behaviors, what kinds of questions we ask, and how we respond to requests for changes to our dispute resolution process. In addition to our ethical standards to ensure impartiality, we also operate in a world filled with legal standards that prohibit discrimination based on legally protected classes such as race, gender, and disability. Moreover, parties are becoming increasingly educated and assertive about their rights amidst growing social movements that are aiming to confront these disparities. It's therefore more important than ever that we learn how to notice and prevent accidental discrimination.

This program teaches dispute resolution professionals how they can become attuned to instances of microaggressions and unintentional discrimination, so they can provide parties with the most empowering experiences possible. We will review tools to help you notice, prevent, and respond to these various problems so you can ensure that you have procedurally fair practices that are consistent and resilient despite any implicit biases.

The content of this program does not meet requirements for continuing legal education (CLE) accreditation. You will not receive CLE credit for attending. We can not provide certificates of attendance for this program.