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Representing Clients in Mediation
Let's Get Evaluative...How and When Do We Do It? [CC]
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Let's Get Evaluative...How and When Do We Do It? [CC]
Good mediators constantly evaluate what is happening in our cases. And we keep our opinions hidden - or do we? Data shows that mediators regularly convey their viewpoints, indirectly and even unconsciously. We'll show video examples and ask you to discuss in small groups: When do you provide direction to parties? On what topics, using what techniques? Do you ever "leak" a viewpoint?
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Closed Captioned.
Learn how understanding of how one communicates opinions unconsciously and nonverbally is valuable in conducting or moderating difficult conversations on charged topics. You will learn to monitor more effectively how you express opinions, explicitly and non-verbally in mediation. You will also learn to how to modify your tone of voice, facial expression, and gestures to make an evaluation more acceptable to disputants.
Product Details
Panelists
Dwight Golann, Marjorie Corman Aaron
Sponsors
Section of Dispute Resolution
Product Code
DR2104SCOLC1
Duration
60
Publication Date
4/14/2021 12:00:00 AM
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