chevron-down Created with Sketch Beta.

Who are “THEY?” The essential role of long-term care ombudsmen

“They” are each state supported, federally mandated “ombudsmen” (Swedish for citizen’s representative). They act pursuant to the 1978 Amendment to the Older American’s Act. Their mandate is to investigate, advocate and resolve long-term nursing home and assisted living facility residents’ complaints and concerns. Their fundamental governing principle?

Beverly Gianna

Access Exclusive Benefits

Members unlock unlimited content, networking opportunities, publications and more.

  • Dispute Resolution Section
Join Member Group