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ABA Section of Litigation Annual Conference, April 16 – 18, 2008: Consumer Arbitration: Is It Fair? #803439v.1 1 CONSUMER ARBITRATION: IS IT FAIR Kenneth O. Simon Christian & Small. LLP Birmingham, AL I. CONSUMER ADVOCATES BELIEVE MANDATORY ARBITRATION IS UNFAIR. Arbitration clauses appear in health insurance contracts, cell phone contracts, automobile contracts, rental contracts, credit card agreements, bank loans, nursing home admission agreements, and even house repair agreements. However...

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