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ABA Section ofLitigation Annual Conference, April 16 -18, 2008: Mediation Advocacy: Advanced Techniques and New Developments Purchasing Habits ofSophisticated Mediation Service Consumers Deborah E. Greenspan Dickstein Shapiro LLP Washington, D.C. Laurel Pyke Malson Crowell Moring Washington, D.C. Kenneth M. Roberts Schiff Hardin Chicago,IL Andrew E. Shipley Northrup Grumman Corporation Washington, D.C. Jeff Kichaven JAMS Los Angeles, CA 1Expert Commentary Purchasing Habits of Sophisticated...

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