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2008 ABA Annual Meeting, Section of Litigation, August 7-10, 2008: Harnessing the Winds of Change Copyright 2008 ModernThink, LLC. All rights reserved. 1 Who’s Keeping Score? The Demand for More Balanced Metrics within Law Firms Eileen Filliben Edmunds, JD/MBA ModernThink, LLC Wilmington, Delaware WHO’S KEEPING SCORE People do what is measured. Corporate America realized long ago that singular focus on financial metrics, while potentially creating rosy results in the short term, may actually not...

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