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1 The Changing Role of Mediators and the Mediation Process -How Should Your Mediation Work? -Today? -Tomorrow? Robert E. Benson Holland & Hart LLP 555 17th Street, Ste. 3200 P.O. Box 8749 Denver, CO 80201-8749 The role of mediation in resolving disputes has changed from being a minor factor in the settlement process twenty-five years ago to a dominant factor today. Today a majority of our civil actions and arbitrations are resolved by mediation. Mediation is also being used to resolve issues in...

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