FEATURES

Deciphering the Chatter That Matters
Listening Platforms Provide Insight Into Clients, Prospects and Industry Trends

By Stuart Goodman

Intel on clients, industries and competition is out there. Getting the information organized is the real challenge. Tools, like listening platforms, present a solution for trying to make sense of it all so that you can make informed marketing and business development decisions.

How QR Codes Can Benefit Your Law Practice

By Al Quintana

More than 5 percent of Americans now use QR code (Quick Response) reader technology on their SmartPhones to gain fast insight on a variety of things, including deeper insights on the businesses and organizations who post them on promotional materials.

Becoming a Mind-Mapping Jedi

By Dave Maxfield and Richard Serpe

From ABA TECHSHOW 2011
Litigators and transactional attorneys alike are finding mind mapping software an incredibly useful new tool. By graphically organizing notes, this software allows for a visual and creative way to record ideas and information.

Renegade Smartphones Threaten Business Security

By Sharon Nelson & John Simek

With technological developments outpacing corresponding security measures for SmartPhones, law firms have been slow to react by tying down their mobile devices.

LPM Continues Support of Upcoming ABA New Partner and In-House Counsel Conference

By Micah Buchdahl

The rewards of partnership or transitioning to in-house counsel come with a host of new opportunities, responsibilities, and challenges. This conference is specifically designed to help prepare you for your new role and your future success.

MANAGEMENT

Technology Tames the Records Beast

By Edward Poll

It is a lawyer's ethical duty to protect all documents on behalf of clients. Failure to keep files safe is a failure in the overall duty to act competently in the best interests of a client. This can create a problem, especially with small firms. Now, however, technology can be a lawyer's ally in this battle.

Backing Up and Recovering From a PC Crash

By Andrea Cannavina

It's not a question of if your PC will fail, but a question of when. Your IT and practice processes are not complete without a system to automatically and routinely back up your practice data and computer files. This article provides some practical considerations when it comes to backing up.

MARKETING

The Marketing Dashboard: Real Time Cataloging of Business Development Statistics

By Suzanne Donnels

Assessing the value that a marketing department or business development activities can contribute to firm revenue is one of the more challenging questions to answer.

Experience Management – It's Been Elevated to Mission Critical

By Deborah McMurray

We all understand the obstacles to cross-selling. A well-conceived experience database can't fix all of them, but done right, help fix two age-old complaints: "I can't cross-sell, because I don't know what my partners do" or "I don't trust the data."

TECHNOLOGY

So You Never Have to Admit You Don't Know

By Dayna Steele

Social media platforms have become such a common part of our lexicon that admitting you really don’t know what they are or how they work can be like committing social suicide in front of contemporaries. Here are simple terms to know and steps you can take to ensure that you’re in the know.

CAREER PATHS

Thomas Harvey

Interview by Wendy Werner

Thomas B. Harvey is an attorney in solo practice in St. Louis, Missouri, who graduated from Saint Louis University School of Law school in 2009. He is also the Executive Director and co-founder of the ArchCity Defenders, a not for profit organization that provides civil and criminal legal services to indigent clients.

MEET THE WOMEN RAINMAKERS!

Deborah Stevens

Interview by Heidi Barcus

Deborah C. Stevens is President/Managing Shareholder for Lewis King. She practices in the area of tort and commercial litigation.