 Hidden Dangers: ASPs and Ethics  Does your application service provider pose hidden risks to confidentiality, conflicts and diligence obligations? David Hricik and Peter Krakaur
How to Protect Client Confidences in a Shared Office Suite  Confidentiality issues arise from the very convinience of a shared office. Put safeguards in place to make sure you aren't sharing more than you should. Wells Anderson and Joseph M. Hartley

Editor's Page - Merrilyn Astin Tarlton on the privacy debate. Practice Development Clips - Larry Bodine's column debut. Chair's Message - Bill Gibson on ABA TECHSHOW® Bookmarks 
| 
 As I Was Saying: Open Secrets  We expect the right to guard our secrets. But we also don't mind giving them away. Wendy R. Leibowitz
Watchdog Utilities  Dealing with spyware, information leaks and pop-up ads. Daniel S. Coolidge nothing.but.net: Spyware: Call Out the Guards  Spyware can pose a threat to your data. Learn how to avoid the snoopers. Rick Klau nothing.but.net: How to Montior E-Mail  Monitoring workplace e-mail is increasingly important. Know how it works. Erik J. Heels TechnoLawyer.com Feature: 13 Years of Techno-Goofs and Lessons Learned  Sometimes small and midsize firms think they're saving money when they're wasting it. Carol L. Schlein E-Definitions: Messaging Phenomena: Lawless Days Ahead?  The scoop on the Internet relay chat, viral marketing, ICQ and instant messaging. Mark Tamminga Product Watch  The latest legal technology news in the lpm-newproducts@abanet.org inbox. Storm Evans

Marketing: Building Client Relationships in an Age of Change Learn to overcome the obstacles to strong relationships. Sally J. Schmidt Practice Development Clips  Larry Bodine
 Feature: Why Implement Knowledge Management? Justifying the Investement  Here are four chief justifications for diving into knowledge initiatives. John Hokkanen
On Balance: Wake Up, Choose, Change Guiding principles that will help you meet your opportunities. Stewart Levine |