 The Courage to Manage: Practice What You Preach In this excerpt from Practice What You Preach, David Maister says leaders must be willing to make hard choices. David H. Maister
Client Development Focus Integrate client development into all aspects of your practice management. Answer some questions to shake up the status quo. Merrilyn Astin Tarlton Flying Solo Excerpt: Branding on the Web Is your Web site keeping pace with the times? Here's how to build a client-centered site. Deborah McMurray Twenty Tips: Reinvent Your Practice  Complacency is no longer an option. Get in the driver's seat! John W. Olmstead

Editor's Page - Merrilyn Astin Tarlton on what readers think.  Technology in Practice Department Product Watch Marketing - Robert Denney's ABCs of marketing and client services.  Practice Development Clips - Ross Fishman on the new world of practice marketing.  On Balance - Steven Keeva on zapping the zero-sum demon.  Chair's Message  Bookmarks First Person - Charles F. Robinson on parens patriae in the 21st century.  | | 
 As I was Saying: Who Owns the Law? Let's have free and public access to the law on the Internet. Wendy R. Leibowitz
Site Building: Ethics--Decide to Comply Know the rules of professional conduct. Define an ethical presence. Sandy Ramlet nothing.but.net: Up-to-Speed CLE Finding the right online course is a neat experience, despite the drawbacks. Erik J. Heels ABA TECHSHOW 2001  E-Definitions: Cryptic Secrets of Public Keys The encryption scheme spreading into our online lives wasn't easy to achieve. Mark Tamminga Research Dig: Judicial Profiling Who's behind the black robe? Hit multiple sources for background on your judge. Michelle Schmidt Product Watch The latest legal technology news in the lpm-newproducts@abanet.org inbox. Storm Evans

Marketing: The ABCs of Marketing and Client Service  Don't make business development more complicated than need be. Robert W. Denney Practice Development Clips Brochure bragging rights, a risky niche and dogs of war. Ross Fishman
 First Person: Parens Patriae in the 21st Century? Is the profession locked in the status quo? Charles F. Robinson
On Balance: Finding Satisfaction - Zapping the Zero-Sum Demon  There's a lot more to finding balance than increasing your playtime. Steven Keeva |