 Resisting the Urge to Merge: Five Midsize Firms Prove You Can Say No to Suitors and Stay Profitable  Do you understand the principles of collaborative performance? Use them to deal with problem partners and ensure the firm's long-term good. Steven T. Taylor
Is This Merger Worth Pursuing?  How can you decide whether to seriously consider a merger approach? Here’s how to calculate the competitive advantage. Ward Bower CPA Services Primer: What Assurances Can You Expect from Your Accountant?  Whether you want basic help with your annual budget or need to prove your profits to a potential merger partner, know what to expect in CPA service levels. Ronald L. Seigneur and Dena R. Prom

Editor's Page - Merrilyn Astin Tarlton on deciding what counts.  On Balance - Marcia P. Shannon on secrets of successful aging.  Chair's Message - John Tredennick on building business strategies.  | 
 Feature: Implementing Training Requires Planning: Build the Right Program for Your Firm  Training is indispensable to using new systems. But what tactics and tools help users learn best? Eric H. Steele and Thomas Scharbach
Personal Technology: Some Maturity, Please!  If office servers are still having nervous breakdowns, can we really call that technological progress? Stephen J. Harhai nothing.but.net: Easy Instant Messaging  If you haven’t yet embraced instant messaging in your practice, you are missing out on some real advantages. Here’s how it works for business. Rick Klau ABA TECHSHOW® 2003: Plan Ahead to Get Out Ahead!  TECHSHOW planners have been busy lining up program tracks for the April show. Site Watch: Time Tamer To-Dos  A time tabulator, tip lists and research results. E-Definitions: Cold, Hard Cash: The Online Payment Puzzle  Pressed for digital money options, where can the World Wide Web turn? Mark Tamminga Product Watch  The latest legal technology news in the lpm-newproducts@abanet.org inbox. Storm Evans

Marketing: Lessons for Lawyers from Herb Kelleher  What does your practice have in common with Southwest Airlines? More than you might think. Robert W. Denney Practice Development Clips  A campaign that’ll knock your socks off, eye-popping greetings and a full-court press in niche marketing. Larry Bodine
 New Column! Fresh Out: Tips and Tactics for New Lawyers  Want to start out on the right foot? Here’s a checklist for a personal success plan. Susan Saltonstall Duncan
On Balance: The Secrets of Successful Aging: Planning for Retirement Years  Why do some retirees enjoy life more than others? It’s all in the plan. Marcia Pennington Shannon |