 Ten Action Steps for More Profitable, Productive Practices Whether you practice in a firm of hundreds (or thousands) of lawyers or alone, fundamental principles can help assure your success. Ward Bower
Seven Timeless Truths about Legal Fees How do you charge for services? The angles are many and complex. Here's help in addressing them all. Milton W. Zwicker Clients' Common Complaints About Legal Billing Practices Here's one in-house counsel's advice on how to avoid writing invoices that raise red flags with clients. Theda Snyder How to Succeed at Collecting Fees and Keeping Good Clients You have to discuss money with clients if you want to be paid. Here are some tips to help you cover all the basics. Robert H. Feldman Build Your Practice By Nurturing Your Clients And Referral Sources Instead of panicking about your next piece of business, look around and discover a network of client referral sources already in place. Mark Powers

Editor's Page - John C. Tredennick Jr. on Silly Billing Rules.  Technology in Practice Department Product Watch Marketing Chair's Message Resources & Reviews - Three Books Help You Get a Grip on Costs and Fees Best Practices Profile The Skillful Lawyer - Be Bold, Be Independent...But Don't Pull Surprises | | 

Buzz! Michael Jimmerson's high-tech briefs. Technology Update: Portalpalooza: The Internet Is Fun Again New defense strategies take front stage in the Microsoft antitrust trial, portalmania takes over the most popular Internet Web sites, we have some fun looking at the new legal portals and cry havoc and let slip the gretting cards of war in "Parting Shots." G. Burgess Allison nothing.but.net: What's New with Bill and Bill Our Net watcher perceives parallels in what's been happening to the most famous denizens of D.C. and Redmond. (But aren't we really more concerned about Y2K?) Erik J. Heels Probing the Mists: A day in the Life of a PIMed Lawyer All calls returned. All billable time recorded. Matters resolved, crises taken in stride. A typical day? Personal information management software can help you get there. David J. Bilinsky Product Watch The latest legal technology news in the lpm-newproducts@abanet.org inbox. Storm Evans

Marketing: Don't Try to Sell - Help Your Prospect Buy  Want to improve the odds of closing the deal with a prospective client? Take the client's point of view and base your proposals on the prospect's needs and wants. Robert W. Denney
 Mega Challenges for Mid-Size Firms: Balancing Salaries and Services In the face of rising associate salaries and the resulting strain on the budget, how can mid-size firms hold on to valuable people and keep the firm profitable? Joel S. Feldman
Keeping Score: The Truth About Money  If the conversation around your firm's compensation table seems out of touch with reality .. take a few steps back and consider what the talk is really about. Merrilyn Astin Tarlton |