 | Group Facilitation: A Way to Address Problems Collaboratively By Janice M. Fleischer and Zena D. Zumeta |
 | Collaborative Lawyering: For Lawyers, It's Settle or Withdraw By Robert W. Rack, Jr. |
 | Public Conversations: Shifting to Dialogue When Debate is Fruitless By Margaret Herzig |
 | Study Circles: Moving from Acrimony to Democracy Building By Catherine Flavin-McDonald and Martha L. McCoy |
 | Partnering: Agreeing to Work Together on Problems By Lindsay "Peter" White |
 | Ombudsmen: A Buffer Between Institutions, Individuals By Ellen J. Waxman and Howard Gadlin |
 | Online Mediation: An Option When Distance Separates Parties By Jeffrey Krivis |
 | A Closer Look at Settlement Week By Roselle L. Wissler |