January-February 2008

It all works together: strengthening the bar by developing its staff

Cover Story

It all works together: strengthening the bar by developing its staff

The line for staff training and development is often a vulnerable one at budget time-it seems like a frill that doesn't directly affect member service. But in fact, a well-trained staff is often more efficient, more service-oriented, and also more likely to stay at the bar … which means paying for training now can help prevent paying to replace someone later. Here's a look at some bars that put a high priority on staff training and development while also keeping an eye on the budget.

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