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The line for staff training and development is often a vulnerable one at budget time-it seems like a frill that doesn't directly affect member service. But in fact, a well-trained staff is often more efficient, more service-oriented, and also more likely to stay at the bar … which means paying for training now can help prevent paying to replace someone later. Here's a look at some bars that put a high priority on staff training and development while also keeping an eye on the budget.
If you're a manager and your bar or department resembles Grandma's house, with lots of treats and little discipline, read this article for a different point of view. A longtime HR director who describes himself as a "combat veteran" explains why structure and discipline-humanely and sensitively applied-is better for the bar and its staff than unlimited goodies and fun times.
The bar world sat up and took notice in November when Pakistan President Pervez Musharraf jailed thousands of judges and lawyers and declared martial law. The ABA and state, local, and special-focus bar associations across the country acted swiftly, passing resolutions, circulating petitions, and holding rallies to show their support. Here's a first look at the actions of some of the many bars that chose to respond.
It's not just bar staff who need training and development, says Michelle A. Behnke, chair of the ABA Standing Committee on Bar Activities and Services. Elected leaders need it, too, and the ABA Bar Leadership Institute, March 13-15 in Chicago, is a great opportunity. See what you can expect to learn there, and read about some interesting changes to the program.