 
Jurors seem distracted? Try these attention-getting strategies Engaging jurors has become more difficult than ever due to technology-related distractions. The author of a new book on winning the jury's attention shares his top tactics. Reach the jury with 'chunking' >> 
5 smart billing practices to keep good clients By making a few tweaks to your billing process, you can reduce your risk of losing business over dollars and cents. Don't let price increases be a surprise >> Draft clearer contracts to ensure the results you seek What do most lawyers fail to consider when drafting contracts? Get advice applicable to any lawyer who deals with contracts, regardless of his or her field. Use language that is concise and precise >> 8 tips to increase your firm's diversity Understanding and valuing diversity are the fundamental first steps toward achieving a diverse workplace. Get buy-in from senior staff for successful change >> Electronic discovery: The 4 W's of preservation A panel of experts shares best practices for the effective preservation of electronically stored information. Employ a team approach >> Try these tech tools to boost your small firm's productivity A handful of popular technology offerings can help lawyers enhance performance, marketing and revenue generation. Experiment with a 'personal voice assistant' >> Crisis communications: What to say when media come knocking The basis of any plan must be an understanding of how to advance your interests in the goals of the litigation. Never say 'no comment' >> Expert advice to better manage internal investigations Learn ways to tackle the difficult ethical challenges they present. Avoid potential pitfalls >> So, you're a new partner—Now what? New partners have a new set of expectations to meet. Be clear about your responsibilities. Make marketing and networking a greater focus >> How women can establish a successful ADR practice Have a strategic plan in place to generate business and build a brand, not just as a woman, but as an expert in alternative dispute resolution. Target markets with growth potential >> The law office's guide to Google Apps Although it's similar to the Microsoft Office Suite, this program offers some distinctive features, such as branding capabilities. Create forms and collect data online, too >>
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