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CHICAGO, Aug. 7, 2014 — The difference between great lawyers and the rest of the pack has more to do with their focus on the client than their legal expertise, according to a new American Bar Association book.
“Succeeding as Outside Counsel – a Guide to Providing First Class Legal Services from the Client’s Perspective,” written by Rod Boddie and published by the ABA Law Practice Division, offers insight into the needs and expectations of clients, and presents concrete steps outside counsel can take to identify and satisfy those needs and expectations.
“Rod has practiced as senior in-house counsel for 17 years,” said Denise Constantine, book publishing manager with the ABA Law Practice Division. “In ‘Succeeding as Outside Counsel,’ Rod has effectively used his extensive experience managing outside counsel to assemble a valuable roadmap for outside counsel who are looking to offer clients true value through the delivery of legal services and who seek to build stronger relationships with those clients. We’re excited to add a guide written from such a unique perspective to our stable of practice-enhancing publications.”
This book will help lawyers:
• Understand the client’s needs
• Add value as outside counsel
• Manage client expectations
• Use technology to increase efficiencies
• Improve the manner and substance of your communications with clients
• Develop a client-centric billing system
• Make client connections
• Create a business development plan to attract new clients by addressing the needs of the clients
“I’m thrilled to be working with the Law Practice Division to bring this book to lawyers and legal professionals at firms of all sizes” said Boddie, who is author and principal and senior advisor for The Wickford Group. “In relying on numerous outside lawyers and their support staff for so many years, I realized that the difference between the great lawyers and the rest of the pack has more to do with their focus on the client than their legal expertise. I try to use “Succeeding as Outside Counsel” to share how lawyers and law firms can incorporate that client focus in their delivery of legal services, and show what affect that focus has on the client.’’
Title: “Succeeding as Outside Counsel – a Guide to Providing First Class Legal Services from the Client’s Perspective”
Publisher: ABA Publishing
Product Code: 5110766
Size: 6 x 9
Binding: Paperback, perfect bound
Orders: 800-285-2221 or Shop.ABA.org
Editor’s note: Review copies are available by sending an email to Austin Groothuis at Austin.firstname.lastname@example.org. If you publish a review of this book, please send tear sheets or a copy for our files to Austin Groothuis, c/o ABA Publishing, 321 N. Clark St., Chicago, IL 60654.
The ABA Law Practice Division is a professional membership organization providing resources for lawyers and other legal professionals in the core areas of the business of practicing law—marketing, management, technology and finance.
With nearly 400,000 members, the American Bar Association is one of the largest voluntary professional membership organizations in the world. As the national voice of the legal profession, the ABA works to improve the administration of justice, promotes programs that assist lawyers and judges in their work, accredits law schools, provides continuing legal education, and works to build public understanding around the world of the importance of the rule of law. View our privacy statement online. Follow the latest ABA news at www.ambar.org/news and on Twitter @ABANews.
The Wickford Group is a premier legal training and consulting company providing high-end customized client relationship solutions to law firms across the country. By drawing on its members’ experience as in-house counsel and by incorporating the thoughts and opinions of dozens of in-house lawyers, The Wickford Group has created training initiatives that guide outside counsel on what clients expect from their lawyers and how to deliver it. For more information, visit www.thewickfordgroup.com.