Consumer Law

Buying and Using Software

How can you protect yourself as a software consumer?

Avoid any software that does not include at least some degree of free telephone support, at least for a limited period. Ideally this support should be accessible with a toll-free call, during more than regular business hours.

For more sophisticated users, help with popular programs is also obtainable on-line, through company- and user-sponsored bulletin boards and forums, as well as by electronic mail.

>>Can you copy software legally?
>>What legal terms govern your use of software?
>>What limitations are usually placed on how you use software?
>>Do you have a right to make backup copies?
>>How can you protect yourself as a software consumer?


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