Consumer Law

Legal Issues of the Internet

What about substitute goods?

Unless the seller has your consent to agree to a substitute, you don't have to accept one. You can send it back and ask for a refund. If you keep it, though, you have to pay the usual price, unless the company offers it for less. Try to negotiate. A reputable company may be willing to strike an acceptable deal with you.

>>How can you protect yourself online?
>>What common sense protections are there for buying online?
>>What legal protections are there for buying online?
>>What about substitute goods?
>>Is it safe to give a credit card number online?


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