Communication science Neuroscience Psychology

Managing the “Negotiation” within: How Mediators Can Work with Our Many Sub-personalities

This program presents and demonstrates the Internal Family Systems (IFS) model of the mind and potential benefits of integrating it into conflict resolution. IFS, one of the leading approaches to family therapy, rests on the construct that the mind is composed of  “Sub-Personalities” or “Parts,” each of which behaves like a person—and can be prompted into action in a negotiation.  (Examples: Scared Child; Big Shot; Critic, and an Internal “Self”)  IFS can help people access an open-minded state of calm, compassion and clarity and provides tools for mediators and parties to manage their own internal “negotiations” and external negotiations.

David Hoffman, Boston Law Collaborative, LLC, Boston, MA
Leonard Riskin, University of Florida College of Law; Northwestern Law School, Gainesville, FL
Richard Schwartz, Center for Self-Leadership, Oak Park, IL
K.M. Zouhary, Proskauer, Rose LLP, Chicago, IL


Nonverbal Communication & Mediators: Practical Tips Based on Research

This presentation shares recent scientific data collected as part of the presenter’s PhD research on nonverbal communication and mediators.  Often mediators, training sessions, and courses share information on various nonverbal elements anecdotally without it being validated by research data. Information submitted from respondents world-wide gives insight into the use of nonverbal communication used by mediators. This research now provides this valuable information.  The information is structured around the METTA acronym (Movement, Environment, Touch, Tone, and Appearance) created as part of the research.   Participants will be able to compare their mediation style and preferences to that of the data including clothing choice, hand-shaking preferences, room design, seating arrangements, and how to develop rapport.

Jeff Thompson, Griffith University, Bayside, NY

Applying 10 Neuro-Principles to Successful Advocacy in ADR

Much attention has been given to understanding the impact of neurobiology on participants and neutrals in ADR proceedings.  The purpose of this workshop will be to focus on the role of counsel: what should lawyers know about the way the brain works to maximize their impact on their clients, on judges, arbitrators, mediators and juries? This workshop is intended to help participants develop an awareness of their behaviors when acting as counsel in a negotiation, in the courtroom or in arbitration proceedings and how to approach such processes and help their clients to prepare for them at a cognitive, social and emotional level. It will present 10 key neuro-principles derived from the latest research in neuroscience and behavioral psychology.

François Bogacz, Neuroawareness Consulting Services, La Jolla, CA
Jeremy Lack, JAMS International, Geneva, Switzerland

Can Neuroscience Help Mediators? Neural and Hormonal Events during Conflict

The burgeoning field of neuroscience provides information that is being applied directly to mediation practice. Experienced mediator, Jill S. Tanz, will ask professor of behavioral neuroscience, Martha K. McClintock, to evaluate specific biological processes thought to be relevant to mediation as well as other areas that have not been widely discussed. Together, Tanz and McClintock will identify effective mediation strategies based on knowledge of the brain and body during conflict.  Topics include: What causes stress and what does it do to us?  Dealing with emotions in mediation.  How rational is rational thought?  Using positive mechanisms: trust, cooperation and priming.

Jill S. Tanz, Chicago Mediation LLC, Chicago, IL

Martha K. McClintock, The University of Chicago, Chicago, IL


Master Practitioner Series: The Master, Cognition & Da Vinci:  Meta-Cognition, Neuroscience & Creativity

The  presenter will provide a fascinating, interactive discussion in this 4th workshop of the series on practitioner mastery.  The presenter will discuss the current research in cognitive neuroscience with specific applications in critical thinking and creativity theory.  The cultivation of mastery through meta-cognition, intentional focused self-referential thinking, understanding creative processes in the brain and how it informs the work of the master practitioner.  An overview of the critical creative thinking strategies of Leonardo Da Vinci will be presented.  The participants will engage in interactive exercises designed to develop their creative and intuitive areas of the brain.  The Master Practitioner will be able to further enhance their effectiveness with better outcomes for clients in dynamic conflict transformation across all areas of practice and become a “meta-cognologist”.

Nan Waller Burnett, Dispute Resolution Professionals, LLC/Mediators Beyond Borders International, Golden, CO


Thinking With the Body: Why Movement Matters in Mediation

This experiential session will present the most recent findings from the forthcoming ABA book "Thinking with the Body: Conflict Transformation and Neuroscience" on physical/movement-based approaches for teaching conflict theory and practice. When conflict interventions integrate somatic intelligence, it becomes possible to literally move beyond fixed perspectives and entrenched positions. Through the internal logic that is available through the body, we will explore how reflexes, responses and reactions perpetuate inner turmoil and external conflict dynamics. Participants will learn how experienced mediators and negotiators from a range of contexts have developed a repertoire of accessible tools from this growing “body” of knowledge.

Michelle LeBaron, University of British Columbia, Vancouver, BC, Canada
Ken Fox, Hamline University, St. Paul, MN
Sharon Press, Hamline University, St. Paul, MN
Andrew Acland, Andrew Acland and Associates, Gloucester, UK
Carrie MacLeod, European Graduate School, Saas-Fee, Switzerland