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Client-Centric Legal Services: Getting from Here to There


Lawyers providing personal legal services cover a wide spectrum. They practice out of urban high rises, strip mall storefronts and small town offices across from the county courthouses. Some are the only game in town and provide a broad general practice. Others own a narrow niche and are recognized as the “go-to lawyer” for their issues. They are all subject to changes beyond their control – the erosion of the middle class, the ubiquitous use of technology in everyday life and competition from entities that provide legal products. The 20th Century model of providing legal services is in question with lawyers facing both pressures and opportunities to change. This conference looked at that business model, looked at the potential for change and set out a course to assure that legal services are vital moving forward. 

This conference, which took place August 14-15 in Denver, focused on pivoting practitioners into 21st Century problem-solvers by enhancing engagement and exploring better client-centric compensation methods and innovative delivery models.


Sponsored by

  • ABA Legal Access Job Corps Task Force
  • ABA Standing Committee on the Delivery of Legal Services
  • Institute for the Advancement of the American Legal System (IAALS)



Incubator Consortium’s 3rd Annual Conference: Access to Justice Through Incubator Programs and Nonprofit Law Firms


UMKC School of Law hosted this conference April 1-2, 2016, designed for people who are already involved in incubator or other post graduate programs for solo, small firm, and non-profit practitioners, as well as for those who want to know more about how these programs work and how they contribute to enhancing social justice through improved access to law. 


The conference described and advanced the continued growth of post graduate law programs and the new wave of affordable legal services for groups without access to legal resources. Along with the basics of creating and implementing incubator programs and non-profit law firms, the conference addressed, among other topics, the impact on law school curricular reform; collaboration between bench, bar and academics; technology and delivery of legal services; evolution of lawyering role models; and access to justice for low and moderate means clients.

The conference included speakers, panels, workshops and hands-on technology sessions to help participants develop concrete take-aways that will have immediate impact on their work.

ACCESS CONFERENCE RECORDINGS AND MATERIALS HERE

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