What are Children's Ombudsman Programs?
Children's Ombudsman programs (also "Office of the Child Advocate" programs):
- allow citizens to report concerns about how state or local child protective and child welfare services operate.
- receive, investigate, and help resolve complaints about government services to children and families.
- prepare reports that may be used to address systemic problems and lead to law and policy change.
Who Operates Ombudsman Programs?
They may be run by the government or private organizations under government contract. Most programs are independent of the government child welfare or juvenile justice agency.