Ombudsman

What are Children's Ombudsman Programs?

Children's Ombudsman programs (also "Office of the Child Advocate" programs):

  • allow citizens to report concerns about how state or local child protective and child welfare services operate.
  • receive, investigate, and help resolve complaints about government services to children and families. 
  • prepare reports that may be used to address systemic problems and lead to law and policy change.

Who Operates Ombudsman Programs?

They may be run by the government or private organizations under government contract. Most programs are independent of the government child welfare or juvenile justice agency.


What is the Children’s Ombudsman Collaborative?

The Children’s Ombudsman Collaborative was formed in August of 2015. Leaders of many state children’s ombudsman programs are members, and the group communicates regularly to share best practices in the field of child welfare and in operating effective ombudsman programs. The collaborative works in partnership with the ABA Center on Children and the Law to keep content on this page current.


For questions about the collaborative, contact Ashley Willcott, Director of the Georgia Office of the Child Advocate.

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