Volume 19, Number 3
Looking for additional resources on staffing? Take a look at these ABA publications. Prices may vary depending on section membership. To order, or for additional information on any of these books, call the ABA Service Center at 800/285-2221 or visit our website at www.ababooks.org.
You and Your Clients, 2d ed.
By Stanley S. Clawar (ABA General Practice, Solo and Small Firm Division,
1996; PC 515-0247; $39.95)
This guide to client management skills will help you build a more successful practice. The book reveals ways to discover the motives, feelings, and needs behind your clients' behavior and to respond in a constructive manner. These techniques enable you to satisfy the personal needs of your clients, your staff, and yourself and strengthen your business relationships.
Easy Self-Audits for the Busy Law Office
By Nancy Byerly Jones (ABA Law Practice Management Section, 1999; PC 511-0420; $69.95)
Discover a valuable tool for better management practices! This comprehensive self-awareness workbook provides you with a simple, practical, and important "starter toolkit." Using the exercises in the book, you or your firm can conduct a thorough self-evaluation-helping you identify danger signs and employ the right preventive safeguards in your law practice. The guide is filled with quick and simple self-audits to help individuals and firms strengthen office procedures, boost employee morale, and improve client service.
From Metropolis to Mayberry: A Lawyer's Guide to Small Town Practice
By Phillip C. Williams
(ABA General Practice, Solo and Small Firm Division, 1996; PC 55150246; $39.95)
If you've dreamed of escaping the traffic and congestion of urban life but wonder whether lawyering in small town America really is for you, this guide just might help you make up your mind.
Letters for Lawyers: Essential Communications for Clients, Prospects, and Others
By Thomas E. Kane and Tammy A. Linn (ABA General Practice, Solo and Small Firm Section, 1996; PC 5150244; $54.95)
This guide helps you ease the task of communicating with your clients, prospective clients, colleagues, the media, and employees by using effective writing. The book contains numerous ready-to-use forms that allow you to project a polished, professional voice in all your written presentations.